Hi there Bushx, sound to me like the door latch is in the closed position. you should be able to feed something into the catch and pull it back out to the open position. Please let me know if this helps regards Gary
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this happened to us today. i will try the solution below see if it helps. any idea why this happened though? we do have 2 young girls, but could they have activated the child-lock when the door was open? weird...!
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