I am running windows 7. I installed the print shop 23.1 deluxe. When I click on the icon to open the program a PMW message comes up. It reads, The collection ' Your own projects' cannot be initalized. I click OK, then another PMW message comes up. It reads The collection 'Your own arts' cannot be initalized. I click OK to this error message then the program opens up.Then When I try to save a project, another PMW error message comes up. It reads, Your project has been saved to disk, however it could not be saved to the project gallery. I would appreciate any help on this problem. Plus now I am getting microsoft visual c++ runtime library assertion failed errors for both printmaster and my memories suite. Help, help, help. I have done everything humanly possible to fix this. Called and wrote the manufacture's, did not solve the problem. Having been working on these issues for weeks. I am at my wits end. If anyone can please help I would be forever grateful. DianaLew

I now have PrintShop 23.1 up and running on my Windows 8.1. This is what worked for me:
1. First, RIGHT CLICK on the Printshop icon on your desktop, select Properties, click on Compatibility, and make the selection to run the program in Compatibility Mode for Windows 8. Click Apply, then OK to exit.
2. Double click the Printshop icon on your desk top to open Printshop. If it works - great! However, if it does NOT work, it means the .NET framework required to run the program was uninstalled or corrupted by the Windows 8.1 upgrade and needs to be reinstalled, so please do the following.
3. From your Control Panel, select Programs and Features; in Programs and Features, uninstall Printshop. (You get to the Control Panel by clicking on Settings in your desktop popout taskbar, usually on the right side.) 4. Check to make sure the Microsoft .NET framework is also uninstalled. If not, attempt to uninstall. If you have recently gone to Windows 8.1, it may be partly or fully uninstalled because the 8.1 upgrade might have removed (or damaged) part of it. If it will not uninstall, don't worry! Proceed . . . 5. Follow this step even if you see no sign of the .NET framework in Programs and Features. It is almost certain that you have debris from it on your computer because this is a known problem, and Printshop will not reinstall unless the debris is removed. THEREFORE, clean your computer by using the Microsoft .NET Framework Cleanup Tool found at the following link:
.NET Framework Cleanup Tool http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx
6. AFTER Printshop is once again installed, it will very likely NOT RUN unless you follow Step #1, above, to run it in Windows 8 Compatibility Mode.

print shop 3.0 is compatible with XP SP3 vista SP2 and windows 7. to install it correctly you must be logged in as administrator or right click the installation setup and choose Run As Administrator. if you dont do that it doesnt install correctly if you are trying to use it on any other windows system it wont work. print shop 4.0 is compatible with W8 or W10. once installed you may also have to Open the program using Run As Administrator too.

download free virtual machine then you can install xp on your windows 7 64 bit pc. then install your print shop 6.0 and you can use it just like you did on your older pc. windows 7 professional has a mode that you can also use windows xp.

You can try setting it to run in compatability mode.
Right click on the program Icon
Click properties
Then click compatability tab
Check mark Run this program in compatability for
Select windows xp in the drop down list.
Click apply then OK

Try running the program
If this does not work try
Right clicking on the icon of the program and selecting run as administrator.

This program version is not supported by Windows 7 so if this does not work the you will need to upgrade to Version .23 instead of .21

I will advice you to locate the print-shop folders that are on your computer. or simple open one of the files you created with this software and right click file location. it will open where all the other files are stored on your computer. backup everything stored on your computer to a flash drive.
Let me know if this solution helps.

The Print Shop version 20 Deluxe for PC is not compatible with Windows 7. The newer Version 23 is compatible. This is due to software compatibility issues with Windows 7.

You can check for Win 7 Compatibility for "software or hardware" @ Windows 7 Compatibility Center

It will not run on Win 7, even when you are using the Compatibility Mode options. Too bad you have to get the newer version 23.


Hope it helps.

Print Shop version 21 Deluxe is not compatible with Windows 7. You have to use a newer version 23 which is compatible. This is due to software compatibility with Windows 7.

You can check forcompatibilites issues @ Windows 7 "software & hardware" compatibility center

Print Shop 20 is not completely compatible with Windows 7. For example, when I try to open a Print Shop 20 project on my Windows 7 computer, by double-clicking on the file which is displaying the Broderbund logo, I receive an error message which says, "There was a problem sending the command to the program." And, even though the Print Shop 20 file will eventually open, it actually opens in PrintMaster.

It is, however, possible to force the file to open in Print Shop 20 by doing this:

1. Open Windows Explorer, then find and right click on a Print Shop 20 *.sig file.

2. When the menu drops down, click on 'Open with...'.

3. When the 'Open with' window opens, make sure that there is a check mark in the box next to 'Always use the selected program to open this kind of file'.

4. If Print Shop 20 is displayed in either the 'Recommended Programs' section or the 'Other Programs' section, click on Print Shop 20, then click on OK.

If Print Shop 20 is NOT displayed in either the 'Recommended Programs' section or the 'Other Programs' section, click on the 'Browse' button.

5. When the second 'Open With' window opens, navigate to this folder

C:\Program Files (x86)\The Print Shop 20\The Print Shop 20

then, click on the tps.exe file.

6. Then, click on 'Open' then click on 'OK'.

This should cause all *.sig files to automatically open in Print Shop 20 when you double-click on them. However, since file associations are always based on the file extension of the project file, it might be necessary to repeat the process above for all Print Shop 20 file extensions.

Hope this helps....

When a ‘clean’ install is done of Print Shop 22, exactly as described in this FAQ

'Clean' Install on Win98/Me/XP/2000/Vista/Win7

Print Shop 22 should install on a 64-bit version of Windows 7, with two incidents.

1. If .NET Framework 1.1 is not already installed on the computer, the "Program Compatibility Assistant” in Windows 7 will display this message
this program has know compatibility issues


To continue with the installation, select "Run Program". After .NET Framework 1.1 is installed, the necessary updates will be pulled from the Microsoft Windows Update Service.

2. After .NET Framework 1.1 is installed, the "Program Compatibility Assistant” in Windows 7 will display a message which says that there are compatibility issues with Print Shop 22 on Windows 7 64-bit. To continue with the installation of .NET Framework 1.1, select "Run Program".

NOTE: Even though the Print Shop 22 Vista patch, which can be found here

Download Vista Patch For The Print Shop 22 and PrintMaster 17 Disk Versions

can be installed on a 64-bit version of Windows 7, the patch will not fix the problem with the Amyuni Document Converter, as it does on a 32-bit version of Windows 7 (see above). So, it will not be possible to use the 'Save As PDF' option with Print Shop 22 on a 64-bit version of Windows 7. Instead, it will be necessary to install an alternate PDF driver, then Print to PDF, as is described in this FAQ

Save as PDF vs File | Print to PDF

So far, the only other known incompatibility with Print Shop 22 on a 64-bit version of Windows 7 is that Print Shop 22 cannot be run from a shortcut on the Dell Dock that is provided with many Dell computers. A Print Shop 22 shortcut can be placed on the Dell Dock; but, attempts to start Print Shop 22 from that Dell Dock shortcut will cause several incompatibility messages to be displayed

You will need Microsoft .NET Framework to run some instances of Print Shop Deluxe. If you install it, the patch will not work without .NET Framework installed.