I just bought a Sony NWZ E354 mp3 player. When plugged into my usb front main port, computer sees it as MTP device but disables it. I' running Win XP Pro and WMP 11. Take same player and its cable over my buddies, He runs XP home but has WMP 10 and it comes up fine. Tried couple of your suggested driver fixes to no avail. Any ideas?

some devices such as that MP3 device maybe compatible with windows 10 long as it is USB im sure windows 10 will see it as a disk drive or portable player to manage it you can use windows media player/realtimes (realplayer) or any favorite media player (sadly itunes wont see it) or you can drag and drop files in the windows OS file manager (file explorer)

If your PC has windows XP sp2 or later and Windows Media Player 11 try to do these steps:

1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.

I hope this helps.
Good luck!
Thanks.
gylacz

Hello,
I own this same MP3 player. Had this happen to me and I have a great laptop too. Just out of the blue it would not work in any of my USB ports. When your MP3 is plugged into your USB port you should be able to click on "devices" and go to your MP3 player and there should be a option to fix the driver. It will update the driver for the MP3 player. What's happening is your driver is not recognizing the MP3 player. No biggie, you just have to make it recognize it again.
Regards, Tony

First unplug device from the computer. Go to Device Manager and look for NWz-E344. It may be under Portable Devices or under disk drives. It depends on your OS. When you find it, right click and select Uninstall. After it uninstalls, connect the player to the computer. The computer should run the plug-and-play add hardware to re-add the device.

Hello, kindly downloaded the driver at : www.driverskit.com/MP3/Sony.html
www.sevenforums.com/.../9536-sony-mp3-player-new-drivers-rc-taking-over.html
www.computing.net > Forums > Windows XP

Best regards

try using itunes

I suggest that you uninstall and reinstall the USB Driver to resolve the issue.
Follow these steps to uninstall the driver and confirm the player is recognized properly.
IMPORTANT:

• This procedure must be performed while logged in as Administrator or to an account with Administrator rights.
• If you are using the Windows® XP operating system, you must have Service Pack 2 or later installed.

1. Click Start and then click Control Panel .
2. In the Control Panel window, click Performance and Maintenance .
3. In the Performance and Maintenance window, click System .
4. In the System Properties window, click the Hardware tab.
5. On the Hardware tab, under Device Manager , click the Device Manager button.
6. In the Device Manager window, click the plus (+) sign in front of Disk drives .
7. Click to select the Sony USB device .
8. From the menu, click Action and then click Uninstall .
9. In the Confirm Device Removal box, click OK .
10. Disconnect the portable player from the computer.
11. In the System Settings Change box, click Yes.

After that, restart the computer and reconnect the Player to resolve the issue. USB Drivers are generic to the Operating System and will reinstall automatically after restarting the computer. I hope it works.

Win Xp -> Go to Start-Control Panel - System - Device Manager - Last on the list is MTP player, click on it and select upgrade driver - i will choose myself - i there will be two options ( MTP player and USB mass storage device ) Pick Usb mass storage and then OK. Then your MP3 player is visible in My Computer

MTP problem SOLVED!!!!! Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} I have a Sony MP3 Player(NWZ-B135F). when i inserted it to my pc's USB port(which is working fine), win XP (SP 3) prompted "Found New hardware" wizard. I followed the steps and finally I reached to a step where it shows “MTP device Problem......” I tried many times with different USB ports, but the same problem happened.


Fully frustrated, I finally did what the whole world does, GOOGLE my problem. Google showed me a lot of posts but nothing could solve my problem. Microsoft was providing the MTP driver, but only after a lot of authentication and procedure, which I was not going to follow….

After repeatedly experimenting by inserting my MP3 player, I got the solution!! It is as follows:



1) Insert your music player in the USB port. You will get a Hardware Installation wizard by XP.
2) Select, “No, Not this time” and click next.

3) Select “Install from a list or specific location (Advanced)”.



4) Select “Don’t search. I will search the driver to install”.



5) Select “USB Mass Storage Device” and then click "Next"



7) Wow!! Now you are done!!!

Enjoy and listen to your favorite music!!

I first found that when I plugged my player into my computer it registered it as a MTP (Media Transfer Protocol) device and in turn never showed up as a storage device on my computer. I fixed this by going into my Control Panel -> System Icon -> Hardware Tab -> Device Manager button.

Clicking on the "System Devices" tab should have "Walkman" or MTP device. Right click on it and go to properties, now before doing anything it should say "Location -- ------ Location 0 (Walkman)" if not try unplugging the walkman and see if the MTP device you're looking at is removed from the list, just to make sure it's the right device we're looking for.

If you've confirmed it's the Walkman, click on the "Driver tab" and click on "Update Driver...". Then click on the "Install from a list or a specific location (Advanced)" option and click "Next". Now select the "Don't search. I will choose the driver to install." and click next. It should now bring up 2 driver choices, one being "MTP Device" and the other "USB Mass Storage Device". Select the USB option and select next, it will then install your walkman as a USB storage device and after that's done. It should be a matter of unplugging and plugging the Walkman back in and it should show up on your storage options in "My Computer"