I dont have xbox live my son put family settings on and he cant remeber the password or reset password. what should i do. This is the series numer of my box :017709484407

You require the family setting password from the xbox account owner or contact Microsoft xbox to reset the account password.

Reset a Forgotten Pass Code
To reset your pass code after you've forgotten it:

1. Go to My Xbox and open System Settings.
2. Select Family Settings, Console Controls.
3. Enter an incorrect pass code.
4. You'll be told that your pass code is incorrect. SelectReset pass code.
5. You'll then be shown your pass code question and asked to answer it.
6. Set a new pass code, following the directions in the previous section.

If you've forgotten the answer to your pass-code reset question as well as your pass code, call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).

when i first got my xbox i put family settings on and i dont have live. i cant remeber the password or the reset password. what should i do?

Your son's xbox live account might have no permission to access online xbox gaming, to be able to check and correct this problem try following this steps:

1. Go to My Xbox and open System Settings.
2. Select Family Settings, Xbox LIVE Controls.
3. Sign in using the e-mail address and password you used when you set up your child's Xbox LIVE account.
4. Select Online Gameplay, Xbox 360 Online Games.
5. Select Allowed or Blocked

my imei:356910038612321

From the XBox website:


Managing Xbox LIVE Activity
Xbox LIVE Controls come into play only when you take Xbox 360 online, and they're linked to a child's profile and gamertag. When an Xbox LIVE account is created, the service asks for the member’s age to determine whether to apply Family Settings to that account.
Parents are also required to create or use an existing Windows Live ID. The Windows Live ID is associated with the child’s Xbox LIVE account and protects the settings from being changed later by the child. To change a child’s settings, first select the child’s account name and connect to Xbox LIVE. Once signed in, enter your Windows Live ID password to unlock the settings.
To see these controls, go to My Xbox, open System Settings, then selectFamily Settings, Xbox LIVE Controls.

if that is a password for the xbox live passcode, the passcode being asked everytime you sign in, the password is the password itself when you try to recover your gamertag

if that is a passcode for watching videos, or something.

that is a family settings passcode, the only way to override that is to call tech support, give the console serial number of your xbox of course, the serial number has a unique reset code attached to it..
tech support will give you some things to press on sytem info page of the dashboard to reset the family settings

XBox Live is down today June 16th, 2009. It'll be down until either late tonight or early tomorrow. There is maintenance being done on the servers.

If you've forgotten the answer to your pass-code reset question as well as your pass code, please call Xbox Customer Support at 1-800-555-741. They will resolve the issue for you

Hope that helps

Scanss2k