Do you mean you have no sound from your speakers or volume from your headphones???
click start control panel
sounds and audio devices select advanced there might be a tick in the mute box
untick it or select audio from the microphone drop down list make sure you
have the right one selected and in the volume box make sure the microphone box
has a tick in it or select the voice tab and make sure that you have the right
media selected also select volume make sure the box for microphone has a tick
in it
click start control panel
sounds and audio devices select advanced there might be a tick in the mute box
untick it hope this helps
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