My tomtom one 140 Touch screen is not working any more the touch screen is non responsive i have connected the tomtom to the computer and carnt connect to the computer because i carnt use touch screne and when i touch it everywere only one or 2 buttons work then its stuck at that screne

A lot of people are having the same issue after the update. Since you cant connect it to computer, my best advice is to get it replaced unfortunately.

Pleasereplace withnewinduction

One the main map view, touch the bottom, left of the screen (Where your current speed is indicated). You should then be presented with a volume slider at the bottom of the display to adjust the volume with.

Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume. YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assistance

Do this whilst it is disconnect from a PC

Whilst it shows a map display touch the screen once.


Select the icon that looks like a spanner / wrench

Use the right arrow on the display until you see a bunch of flags. (if you shoot past it just keep going until it comes around again)

Touch that and select the correct the correct flag / language
　
Hope this gives you the information you need



Please rate me 4 thumbs for the free answer

time for a repair or replace

download tomtom home and get the latest update. normally the update will fix it and also avoid further problems down the road.

To get your TomTom to speak street names, you will need to change the voice from a recorded voice to a computer voice. This can be done by:

• Connect your TomTom to your computer
  
• When the TomTom asks do you want to connect to the computer, choose Yes
• Open the TomTom Home application
• Click on the 'Add Traffic, Voices, Safety Cameras, etc.' button
• Click on the 'Voices' button
• Click on the 'Computer Voices' button

You can now select a voice to install on the device.
Once you have installed a voice, change it by

• Disconnect the TomTom from your computer
• Turn on the TomTom
• Touch the screen to bring up the menu
• Touch 'Change Preferences'
• Touch 'Voice Preferences'
• Touch 'Change Voice'
• Use the Left / Right arrows to navigate to the voice you just installed (Look for the word 'computer' in the upper right corner by the male/female option)
• Touch the 'Select' button
• 
  

To get your TomTom to speak street names, you will need to change the voice from a recorded voice to a computer voice. This can be done by: 

• Connect your TomTom to your computer
  
• When the TomTom asks do you want to connect to the computer, choose Yes
• Open the TomTom Home application
• Click on the 'Add Traffic, Voices, Safety Cameras, etc.' button
• Click on the 'Voices' button
• Click on the 'Computer Voices' button

You can now select a voice to install on the device. 
Once you have installed a voice, change it by

• Disconnect the TomTom from your computer
• Turn on the TomTom
• Touch the screen to bring up the menu
• Touch 'Change Preferences'
• Touch 'Voice Preferences'
• Touch 'Change Voice'
• Use the Left / Right arrows to navigate to the voice you just installed (Look for the word 'computer' in the upper right corner by the male/female option)
• Touch the 'Select' button

Hook the Tomtom using the USB cable to your computer. You should see the Tomtom drive under My Computer as a drive letter.

Backup all data from the Tomtom to a folder on your computer. Now select the Tomtom drive and right click, select properties, select tools, and then Check now. Allow the computer to fix any problems with the Tomtom drive. Once this is completed. Remove the USB cable and do a reset. Now turn on your Tomtom and it should work.