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The very first time I turned on my brand new PX-830 it was in some sort of catatonic-state: only the power light was on, all the rest of lights remains off and there were no sound or response touching any button or keyboard's key. I waited for about 1 minute, I turned off and on again and it was normal then, all worked perfectly. I thought it was a first-time-on thing. Later the same day the PX-830 was connected to my Mac thru usb cable doing some midi stuff and it worked fine but in a moment while I wasn't doing nothing: catatonic-state again, turning it off and on solved it. Next day I was playing some piano and: catatonic-state again! this time the last sound keep playing in an infinite note. I'm worried about this and I want to know if it is a known issue and if it has a solution or in any case what should I do since I don't like to have a brand new $900+ that goes to a catatonic-state whenever it wants.
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OK, first of all try this.
1) Connect the pedal
2) Turn on the PX-5S
3) DO NOT PRESS THE PEDAL WHILE THE KEYBOARD BOOTS.
4) Pedal should function normally
If the above procedure does not give you the desired results, then there's a few other things to check before sending it back for repair.
1) Back up all of your stage settings and try a factory reset.
If this works, then great.
If this does not work then
1) Back up all of your settings, reinstall the latest firmware, then initialize the keyboard with a factory reset.
If none of these procedures works, then you have some sort of hardware problem and need to get an RMA to return the unit for repair.
Unfortunately, the SP33 pedal will not work with the PX-830BP. Casio lists that the SP33 will only work with the PX-150BK, PX-150WE, PX-160BK, PX-160GD, PX-350BK, PX-350WE, PX- 360, and PX-560 keyboards.
The PX-830 manual does not list the stand or the pedal unit as separate items if you need to replace them. The pedal unit has 3 pedals like a traditional piano. I wish that I had better news for you.
The sensors are rubber, and don't usually crack. Most of the time they are dirty and can be cleaned with rubbing alcohol and Q-tips VERY carefully. Also be careful of the ribbon wires inside the keyboard. The keys should just snap in and out. I cleaned mine a little while ago, and now it works perfectly.
I just fixed mine, it was making the loud sounds and had seemed to have lost the sensitivity. Take out all the screws on the outside, then the sides can come off. That gives access to the inside where you can take out a few more screws (easily seen) and open it all up. The keys themselves just snap in, so two small screwdrivers or strong fingernails can pop them back out. Clean the rubber contacts (they look like little sockets) with Q-tips and rubbing alcohol, then replace the keys. If you take out the white keys of an octave first, then the black keys (keeping them in order) it is a lot easier.
clean with q-tips and rubbing alcohol around the moving parts, let dry 5 min, and some graphite lubricant may help. graphite is a slippery dry powder good for reducing friction on moving parts. comes in a little tube, normally sold buy the key making dept at any store
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