Hello, I accidentally deleted my sansa view's firmware and all other data or whatever its called on the device, and I'm guessing that that's why it will not start up. I hold up, then the blue light around the ring comes on, but no screen light. If i plug it in to a usb or charger, same thing happens. What can I do?

First step --
Download a PDF copy of the Sansa View manual. Here's a link:

http://www.google.com/search?client=ubuntu&channel=fs&q=sansa+view+manual&ie=utf-8&oe=utf-8

There are two likely reasons for the video not to work;
1) The software that runs your Sansa View, known as 'firmware', is outdated;

2) Your video requires conversion before you download it.

1) Firmware update?
Download a copy of the Sansa Firmware Updater from here:

http://kb.sandisk.com/app/answers/detail/a_id/4431

Start it on your computer, and follow the directions to update your Sansa View's firmware, if needed.

2) Download and install the Sansa Media Converter (SMC) from the same link above.
--Plug in your Sansa View to the computer, and run the SMC.
--Follow the directions to select your video. SMC processes one video at a time for upload into your Sansa player.

Another possibility - Try loading video from Windows Media Player 11;

From the manual, page 17--
"Your Sansa View player supports MPEG-4 Simple Profile up to VGA, H.264 Baseline Profile up to VGA, and WMV up to QVGA video formats.
That means you can simply drag and drop these files into the Video folder if you are using Windows Media Player 11."

Hopefully, that will help you get your videos in!

Depending on the amount of the data or music files you have on your device, "Refreshing Database" may take a while to finish. But if you feel it's frozen you may try the following steps:
Reset the device 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. NOTE: Resetting will turn the player off while it is frozen.
Delete recently loaded files 1. Connect the device to the PC in MSC mode using force MSC. 2. Locate and delete recently added files. 3. Disconnect the device from the PC.
If this resolves the issue, proceed to STEP 3. Otherwise, format the device, update to the latest firmware, and reload the songs to the device.
Update to the latest firmware You may need to upload the firmware manually, there are instructions on the links below on how to manually update your firmware Sansa c200 series firmware update Sansa Clip firmware update Sansa e200 series firmware update Sansa Fuze firmware update Sansa View firmware update
Click on any of the links you need more info on.

The easiest way is to connect to your computer via a usb cable. Click on the local disc "E: or whatever yours is and do it on line. Remember to use the safe disconnection procedure.

Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Hello,

The Sansa c200 has 2 versions, version 1 and 2.

Check the version of the player:
Go to Settings > System Info.
Information for the firmware version and SD cards support:
For 01.xx.xx firmware (c200 version 1) - up to 2GB microSD cards
For 03.xx.xx firmware (c200 version 2) - up to 4GB microSDHC cards
Note: Firmware is not interchangeable.

Manual for c200 series:
http://mp3support.sandisk.com/downloads/um/c200-ug-eng.pdf

Manual for c200v2 series:
http://mp3support.sandisk.com/downloads/um/c200v2-um-eng.pdf

For deleting files connect your player with the computer.
When running Windows Media Player 11:

1. Check the automatic SYNC routine for your player.
How to get to the SET UP SYNC
When viewing WMP11 in full mode select SYNC or LIBRARY in the top of WMP11, seeing the Sansa player listed on the left.
Right click on the player and select SET UP SYNC... to go to the SYNC options.

When "Sync this device automatically" is selected, all playlist in the computers' Library will be transferred to the player again, even the previous deleted files. Disable this function to prevent unwanted SYNC.

2. Remove playlists from the library in set up sync, to get the playlists you would like to keep on the player.

Need more help ? Just post a comment.

It is possible to recover your lost recordings.

First things first: DO NOT take any more recordings with the MP3 that you want to recover records from in case you may quite possibly ruin your chances of recovery.

Then Connect the MP3 to your computer as it should appear as a "Removable Drive" or put the card in a card reader attached to your PC.

Next, if you are comfortable with using a PC then you can download a data recovery utility that will recover your recordings with Wondershare Recovery Software from the following link:

Video Audio Photo Recovery (if you are running Windows OS)
Mac Data Recovery (from MacUpdate site)

Do NOT try & write anything back to your MP3 until you can recover your recordings safely!

Hi,
If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX. 

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next. 
 

3. Click Yes to agree on the license agreement. 
 
  
4. Click Next to start installing the program. 
  

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade. 
  

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 
 

3. Click OK to finish update. 
 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 



METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 
 

NOTE: If there's no new firmware available, you won't see a balloon message. 

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater. 
5. Select the Firmware check box. 
 
  
6. Click Download Now. Firmware download starts. 
 
  
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 
 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Hello!!!

Just try connecting to other USB slots!!

You need to either call sandisk or go to the website to get the latest firmware upgrade for your device...go to that page and you will find the firmware upgrade..

https://www.customernation.com/pls/ps/ps.ps_main?p_host=304&p_supplier=5096&p_parm=PSHPP