Lexmark X5470 All-In-One InkJet Printer Logo

Related Topics:

Posted on Mar 06, 2017

Printer zapped by power surge

Hi,
I have a lexmark x5470 printer/fax/scanner/copier that i absolutely love. Thing is, it got zapped by huge power surge the other day and now it wont turn on. Plugging the power cord in, the power box little light does light up and there's even a little light inside the printer that comes on. BUT, the "on" button gives me no results whatsoever.

One other thing, I happen to have the VERY SAME exact printer in storage with all functioning parts (except the plate scanner glass which broke). Is it possible to take a part out of the functioning printer and put it in the broken one to make it work?? These printers are very complicated to take apart, if you know of any tricks that'd make it easier I'd like to hear them as well!

I'd take it to a repair place but I'm living in a rural area of Brazil and I've had no good luck whatsoever with teh repair help I've tried ithe past, plus it WAY too expensive.
Any help you can provide would be most appreciated!
Thanks
Jodi

5 Related Answers

Anonymous

  • 417 Answers
  • Posted on Aug 01, 2008

SOURCE: lexmark 8350 won't communicate with computer

hi.

maybe the usb cable went completely, you can try to replace it with another, also Ive heard lexmark power supplies can go bad without notice, can you copy standalone with it? you should. if not then check power output with a multimeter. Is your new dell running on vista? you may have to download a driver specific for vista and lexmark from lexmark website NOT the XP driver the VISTA driver, I had to do that with mine. just a couple ideas. good luck

good luck

J

Ad

Anonymous

  • 1 Answer
  • Posted on Nov 11, 2008

SOURCE: Print faxes in memory on a Lexmark X5470 All-in-One

I solved my problem by powering off, which I knew would lose the faxes in memory. However, I decided to have the faxes re-sent. As soon as I get time, I will address this issue with Lexmark. It seems incomprehensible to me that Lexmark does not provide instructions on how to do this.

Thank you for your interest. This simple question does not warrant a team to figure out--it is a manufacturer's responsibility.

Anonymous

  • 482 Answers
  • Posted on Jan 05, 2009

SOURCE: Lexmark x5470 not detecting ink cartridge

If it's not put in just right it will stay on, this has happed to me before and I had to get two ink cartrides be for it worked.

Roop1980

Roopesh S

  • 228 Answers
  • Posted on May 26, 2009

SOURCE: status light flashing -- no communication with the printer

Please follow the instructions given below:

1. Disconnect the USB cable and the printer power cable.
2. Please disconnect the power supply from the back of the printer.
3. Then remove the cartridges from the printer.
4. Please reconnect the power supply back and turn on the printer.
5. If lights are blinking then printer encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
6. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
7. The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and let us know if the lights are still blinking.
8. If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.
9. However, if lights are not blinking then try inserting one cartridge at a time and check if you can see any lights blinking. If light blinks with one cartridge then that cartridge is defective.

Roop1980

Roopesh S

  • 228 Answers
  • Posted on May 28, 2009

SOURCE: lexmark series x2350 all in one scanner does not work.

You will need to uninstall and reinstall the printer driver again, since the driver installation seems to be incomplete. Please follow the steps given below:

To uninstall, please follow the steps given below:

1. Click on "Start" and "All Programs."
2. Go to the "Lexmark X2300 series."
3. Click on "Lexmark Uninstall."
4. Click on "Next."
5. Click on "Finish."
6. Click on "Restart Windows" and unplug the USB cable.
You may copy and paste the web address below to access the Lexmark X2350 Vista driver to install:

http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:487:0:0&emeaframe=&fileID=12233&searchLang=en&searchLang=en&os_group=Windows%20Vista

Please use the following steps to download the Lexmark X2350 Vista driver to your desktop:

1. Select "Window Vista" from the drop down list
2. Click on "Download Now."
3. On the "File Download" screen, choose "Save."
4. The next screen will be titled "Save As." Choose to "Save in Desktop" and click "OK."
5. You should see files being transferred.

****Note**** If your browser uses a different file downloading format than specified above, you will need to resort to your browsers help files for downloading instructions. The object of steps 1 - 4 is to download the driver to your desktop. This way it is easily accessible.

6. Once the files have completed downloading, double click on the icon with your file name.
7. On the "Win Zip Self-Extractor" screen click "OK." To unzip the downloaded file choose "Unzip."
8. A screen will then display the number of files unzipped successfully, click "OK."
9. Please follow the on screen instructions to complete installation of your Lexmark printer.

Note: Please plug the USB cable when prompted while installing the driver. The USB cable should still be removed from the system, and the on-screen prompts will remind you of this. Eventually, you will get to a screen asking you to plug in the USB cable. This screen also has an "OK" button. Do not hit this button yet. First, plug in the USB cable. The screen should automatically detect and install the Lexmark X2350 scanner and printer drivers.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
1answer

Set up my fax on my lexmark x5470

The Lexmark X5470 User's Guide should give you a more detailed instructions on how to setup your printer for faxing. Click on this link to download the user's guide for free: Lexmark X5470 User's Guide. Scroll to page 27, Getting the printer ready to fax.
0helpful
1answer

Which direction to place paper to send a fax

Here's an article in the Lexmark website on How to Scan a Document on the Lexmark X5410, X5450 and X5470 All-In-One Printer. Just click on this link: http://bit.ly/bA62lS. Hope this helps.
0helpful
1answer

Where can i donload free software for lexmark 5400 series all-yn-one fax irinter scanner copier

Here's the link to the Lexmark website download page http://bit.ly/aiWCx4. Type the exact model number of your printer(e.g. Lexmark X5410, Lexmark X5470, Lexmark X5490, etc) found just below the images of some of Lexmark's printers then hit Select. On the next page, choose the operating system of your computer by clicking on the Microsoft or Macintosh dropdown found below the page. Then, download the correct driver compatible with your computer's operating system. Hope this helps. If you need more assistance, let me know. Thanks.
0helpful
1answer
2helpful
2answers

Print faxes in memory on a Lexmark X5470 All-in-One

I solved my problem by powering off, which I knew would lose the faxes in memory. However, I decided to have the faxes re-sent. As soon as I get time, I will address this issue with Lexmark. It seems incomprehensible to me that Lexmark does not provide instructions on how to do this.

Thank you for your interest. This simple question does not warrant a team to figure out--it is a manufacturer's responsibility.
0helpful
1answer

Lexmark x5470 wont accept faxs

No, the X5470 has standalone fax capability. No PC is required.

Steve
0helpful
1answer

Problem with scanner lexmark x5470

Have you tried scanning through the windows built in Software? Does it do the same thing?
0helpful
1answer

Lexmark Fax/Photocopier/Scanner Model X5470

most likely it's just sending them to a file. Check the settings for this. You have the user manual?

check your computers warranty here 4 FREE
Not finding what you are looking for?

121 views

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...