HTC Touch P3450 Smartphone Logo
Posted on Aug 26, 2008

My HTC Touch suddenly turn off, and Is hard to start it again.

My HTC was working great!!...sudenly started to freeze and after that just turned off...I try to soft reset it....it worked at the begining but later the phone didnt start....a red screen appear at the begining of the starting....and then it didnt continue the starting..sometimes after that just a clear white screen appeared.....I even took off and on the battery...and at first it worked bout after several attempts but always after some time it freezed again and turned off.....I hard reset it using the sylus and pressing the talk and end buttons....appears a leyend sayin press "Action" to continue....which key is "Action"???

Right now is working but Im afraid it will start again to freeze.

Hope somebody knows what is happening...my phone is great I got used to it a lot...very helpful but with these things happening...man is a pain in the arse!!

  • 2 more comments 
  • dimach Oct 09, 2008

    My HTC Touch started freezing some time ago. I did soft resent, then hard reset. It still can turn off at any moment (even when it is laying on the table or I am speaking).

  • Muhammad Ashraf Abbasi Oct 28, 2008

    I hve HTC touch

    it stopped working Automatically and not starting again

    can ny1 hlp me in that

    [email protected]

  • Anonymous Dec 29, 2008

    automatically switched off

  • Anonymous Mar 19, 2014

    how can i fix my touch screen on my samsung prevail 2 it randomly stopped working i did the hard reset and it will sometimes let me press a button if pressed repeatedly and sometimes not at all how can i fix this or how much would it cost

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  • Posted on Oct 31, 2008
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The solution to the problem is explained in detail here
http://mastermindinaction.blogspot.com/

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  • Posted on Apr 16, 2009
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Yes is a virus
Some of Bill Gates Braincells got onto the phone
That why it does not work

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  • Posted on Aug 26, 2008
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Could be some virus... must hard reset the device... only that can help.

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Related Questions:

0helpful
1answer

Screen suddenly turn white and done all that i could like hard reset but when i switch it on again, it was normal only for a few seconds before turning to white screen again...

If you you are experiencing white screen and nothing changes even after doing a hard reset you may want to call or contact HTC support. Be sure that it is still cover by their one year warranty. Coz having a white screen might caused of a lot of things like infected by virus, water incident, mobile phones has a physical damage. Check as well the lcd of the phone. try to get in touch with them with the link below.

http://www.htc.com/sea/CA_Hotline.aspx?region=NorthAmerica
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MY HTC touch dual can not go past smart mobility start up screen on start up.

can you help me on this guys i do the hard reset and the soft reset but still on freezing on start up? what should i do someone tell me that my device is over used should i reprogram it??
0helpful
2answers
0helpful
1answer
0helpful
1answer

HTC touch HD is completley frozen

If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset 14 January 2008
  • Power on.
  • Press and hold buttons marked 1.
  • Press and release 2 with stylus.
  • Release buttons marked 1 when menu comes up.
  • Press directly down on center dpad, marked 3.
You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!
0helpful
3answers

Touch screen is freezed

whilst the phone is on take the back cover off and disconect the battery this should reset the phone , replace the battery and start as normal. Also the phone slows down if you have not deleted your text message inbox,sent box, deleted box so keep on top of that and clear your cookies if you been on the internet.
0helpful
1answer

Hanged

I read another entry and you have to hold down the red and green button and click your stylus into the bottom little button beside where you plug your phone in to charge.
It didn't fix my problem though which is similar to yours.
1helpful
1answer

Hanging

freezedMy HTC was working great!!...sudenly started to freeze and after that just turned off...I try to soft reset it....but it is still hanged how can i hard reset ?it worked at the begining(just for 2 seconds) but later the phone didnt start....and then it didnt continue the starting..sometimes after that just a clear white screen appeared. it freezed again.touch screen not working at all.

4helpful
3answers

Slow start up and touch screen not working

HTC Canada walked me through a hard reboot - green+red key + reset key. This is erase everything on the phone, but it will then work. Then got to htc canada website and download the windows update which solves the freezing screen problem.

good luck - it worked for me.
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