LeapFrog Tag Reading System w/ Bundle Logo
Posted on Jul 09, 2011
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I boaght 2 Leapster Explorers. One for my disabled daughter and one for my son. After many attempts to download the software I still don't have any software to even start up the device. My Internet is connected, however I get the below message trying to Install the Leapfrog Connect Application. LeapFrog Connect Application Error - Download not completed due to possible network disconnection. You can continue the download once the network is restored. I have a Toshiba Laptop and run Windows 7 on it.

  • 1 more comment 
  • elsie_snyman Jul 09, 2011

    I've tried all of the download links. None of them works. Download usually stops around 53% or 91%.

  • elsie_snyman Jul 09, 2011

    I've tried all the other download options on the LeapFrog Website. None of them work. Is there a solution to this problem?

  • Anonymous Mar 20, 2014

    Im trying to download leapfrog connect application but every time i click on the link it opens up a blank browser window.

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2 Answers

Anonymous

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  • Posted on Jul 09, 2011
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Have you tried the alternative LeapFrog Connect Installer from the link below, although I suspect it could be a classic Windows 7 Driver problem.

http://www.leapfrog.com/en/pages/support/product_pages/leapster_explorer.html

  • Anonymous Jul 09, 2011

    Try this.



    1. Launch the LeapFrog Connect application, power the Explorer on, and connect it to the computer with the USB cord.

    2. Now open the device manager on the computer by clicking the Windows Start button, then typing devmgmt.msc into the search box, and hitting Enter.

    3. Scroll down to "Network Adapters". If there is a "+" sign next to this, click on the "+" to expand.

    4. Find the Leapster Explorer, which is called "LeapFrog USB LAN Adapter". It should be listed under Network Adapters. If not, it may also appear under the "Other Devices" category.

    5. Right click the "LeapFrog USB LAN Adapter" and select Uninstall. Confirm the removal by clicking OK

    6. The computer will take a moment to uninstall the device, when it is finished you will no longer see Leapfrog USB LAN Adapter listed in the Device Manager window

    7. Disconnect your Leapster Explorer from the computer by removing the USB cable

    8. Reconnect the Leapster Explorer to the computer, the driver will automatically reinstall

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  • Master 610 Answers
  • Posted on Jul 09, 2011
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Hi,
This issue is most probably being caused by an intermittent disconnection from the requesting host (your computer) to the file file server (website). You can either use a download manager to download your files so even if the "request" disconnects, the download manager can manage to resume the download once the connection gets back.
You can get a free download manager here: FlashGet Download Link
Click on "download the latest version" on the right hand side and install the software. Download the LeapFrog application using FlashGet.
Hope this works for you.

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