I was upgrading the firmware and closed the browser before it finished. Now the router looks like it is working (the LED's are on) but I am unable to access the configuration utility either wireless or direct cable link. I held the reset button in for 10 seconds but that did not help. Is there a way to completely reset the router or complete the upgrade without the configuration utility?
Verify 1st if you can still communicate with the router, if your running WIndows go to the command prompt and type ipconfig, check your default gateway address(192.168.x.x) then type ping(space)192.168.x.x if your getting replies your still lucky that means the firmware was just incomplete and to complete this without accessing the configuration utility, you need a tftp server installed on yuor computer to load the firmware of the router, check if your router manufacturer has a recommended tftp server, if not download any tftp server software from 3rd party manufacturer such as linksys or netgear, dlink. When you open the tftp software it will normally prompt you to enter the following information - ip address of the device you want to upgrade, password and the ocation of the file you need to load on the device(in this case the firmware(.bin) that you downloaded).
Hope this will help you get your router uo and running,
Regards.
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