Hi from retired Englishman in SW France,
(What follows is my pre-typed complete guidance for drainage problems. I know you have carried out most of it but please read through and then try actually testing the pump- the last 2 paragraphs- JUST to make absolutely certain that it is not becomimg jammed/slowed by something on occasions.)
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C
It should start back up when the suds have cleared. Though you may need to manually restart the machine. If
you don't use high efficiency (he) detergent you are likely to get the suds error frequently.
What happens is that regular detergent creates too many
suds. When the machine drains the water emptys first leaving a layer
of suds. The pump can't move suds because of it's poor design. Try to
imagine a hose filled with suds with a small impeller at one end. The
impeller can pull the suds immediately around it away but anything
out of it's reach will just sit there till they pop.
Likewise,
the pressure switch can't detect a lack of pressure because the suds
(being ornery little clusters of air) sit in the space that should be
occupied by water, or in this case no water. Fooling in effect, the
pressure switch into behaving as if the tub still contains water.
Once enough bubbles pop the pressure switch will do it's thing and
the time display will start where it stopped as does the rest of the
cycle, in this case final spin. Or it may give an error code and go into standby mode.
Unless you
just use way too much detergent ten minutes should be way more than
enough time for suds to pop or about anything else to correct itself.
So if it doesn't start back up on it's own try to restart it yourself.
The other possibility is that there is debris in the drain hose that goes from tub to drain pump. Or if drain pump has a clean out basket as part of the drain pump it will likely need cleaned as well.
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