Whirlpool GR9FHMXPS Stainless Steel Top Freezer Refrigerator Logo

Related Topics:

Posted on Apr 25, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a whirlpool refrigerator, model GR9FHMXPQ. I got it about 4 years ago. When it was delivered, it had several pieces of styrofoam lodged in the inside ceiling of the fridge section (below the freezer section). Should that styrofoam be there? I don't know if it's related, but the last few months I have had a lot of water drip from the ceiling of the fridge and ultimately pooling on the floor of the fridge. The water pan that I found in the back of the fridge looks like it has never had any water, so somehow the drain tubes (two of them) are plugged. thanks

1 Answer

Dennis White

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 36 Answers
  • Posted on Apr 25, 2017
Dennis White
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Jun 20, 2012
Answers
36
Questions
10
Helped
13389
Points
109

You need to remove all of the styrofoam packing material.
Any insulation material would be installed inside the body of the fridge/freezer. The packing material is there so anything inside the compartment (like metal shelves, plastic holders, etc. don't bounce around during shipping and either scratch up the interior, or break. That is all that it is there for.

5 Related Answers

Anonymous

  • 111 Answers
  • Posted on Dec 20, 2008

SOURCE: WATER RUNNING OUT FROM UNDER REFRIGERATOR

If the floor of the freezer is full of ice, your defrost water drain tube is clogged. Remove the ice in the freezer bottom, find the top of the drain tube inside the freezer near the top of the ramped up area, about the size of your index finger and blast hot water through it with a turkey baster. About 4 cups of good hot water but not boiling

Ad

Anonymous

  • 163 Answers
  • Posted on Jan 03, 2009

SOURCE: Pooling Water

Hi!!!Your drain line is frozen and plugged.Try to remove the cover of the evaporator and you should see a small hole on the base of the evaporator thats yout drain line hole. Blow it away and your problem is gone..Good luckk..Plugged drain line..

TheRepairGur

Chris Z

  • 27 Answers
  • Posted on Jan 26, 2009

SOURCE: Freezer drain plug

Self defrosting refrigerators as well as freezers all have a defrost drain system. This drain system can become plugged or frozen causing defrost drain water to back up into the refrigerator or freezer compartment. The water may gather under the crisper drawers on top freezer models. On side by side, bottom or stand alone freezers ice will build up in the freezer at the bottom and eventually leak out the door.

Plugged Defrost Drain - Freezer on Top (Water under the crisper drawers)

At the top of the refrigerator next to the temperature controls there usually is a cup-like part that carries the defrost drain water into a tube and out the back of the refrigerator to a defrost drain pan behind the unit. Pull the cup out of the tube and clean the cup with hot water and soap. If there is no cup, pull the refrigerator out away from the wall, go behind it and disconnect the drain tube to clear it. If the drain tube is not accessible from the back or the drain can not be cleared from there the main back panel in the freezer can be removed to access, thaw and flush out the drain under the cooling coil.

Use a turkey baster to flush HOT water into the tube to clear any obstruction. The water squirted into the tube should end up in the defrost drain pan.

If the tube will not clear with hot water try blowing it out with compressed air.

Put the cup back on and make sure it is all the way on or in the tube.

Plugged Defrost Drain - Side By Side, Bottom-Freezer Refrigerator or Stand Alone Freezer

The defrost drain pan is located at the bottom of the freezer compartment behind the back wall of the freezer. On some models, the pan is accessible without removing the back panel and others are not. After you get to the defrost drain pan use a hair dryer to melt the ice from the pan.

Once the ice is removed use a turkey baster to squirt HOT water into the drain hole to clear the drain.

When the drain is clear you should hear or see the water you are squirting into the hole enter the pan under or behind the refrigerator.


TheRepairGuru ---- www.repairclinic.com

http://www.repairclinic.com/Whirlpool-Refrigerator-Parts

jdthefixer

  • 747 Answers
  • Posted on Apr 15, 2009

SOURCE: Whirlpool Fridge makes a loud dripping sound all the time G56SHE

Erin,

The water you hear sounds like it's coming from the automatic defroster in the freezer compartment. It runs down a drain tube into the pan you describe under the fridge. The pan is heated and evaporates the water.

Just some possible explanations if you are hearing "lots" of water"

* You may be in a warmer, more humid climate
* The temperature and humidity in your dwelling is elevated
* The door gasket on the freezer may be leaking
* The freezer is too full
* The freezer door is not closing properly
* The freezer door is being left open for extended periods
* There is a problem with the defrost cycle

If you are hearing water running all the time, check the ice maker water line and fill valve (if you have an ice maker) - there could be a leak or other malfunction.

Anonymous

  • 1136 Answers
  • Posted on Jul 11, 2009

SOURCE: Water is dripping from the freezer into the refrigerator

Hi, The defrost drain behind the rear freezer panel is plugged. Remove the rear panel and clear the ice away from the drain. Then you will need to flush the drain hole with hot water to make sure it is open.
Some models require an after market drain heat kit.
Please get me your model # and I can look this up to let you know if you need that heat kit.

Thanks
Vic

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Why have I had to replace my motherboard on my refrigerator 4 times since I bought it 4 years ago?

If you google it, you will see a LOT of people who have experienced the same issue, also reporting that Whirlpool doesn't really do anything about it:

https://www.google.com/#safe=off&q=whirlpool+gx5fhdxvy+motherboard+issues
0helpful
1answer

How to replace defrost timer

a bad defrost timer can be checked with a multi meter
0helpful
1answer
0helpful
1answer

Whirlpool Refridgerator Model ET18GKXGWO 1 Water collects inside Main Compartment what can I do?

Remove bottom and rear panel icemaker if so equipped there is a drain hole on the right-hand side next to the Styrofoam vents for the airflow that was blocked with ice
10_8_2017_10_43_29_pm.jpeg
0helpful
1answer

Whirlpool side by side frig, model #: ED2JHGXRBO2, serial #: ST2854810. We have had this frig for several years and almost from the get go when you open the right side door, the door gets so far and always...

I own a whirlpool fridge (side by side) model # ed2jhgxrt02. with a problem with the ice maker. the water is not being delivered to the ice makers. it seems that the switch to turn on the water to flow is not making contact. any suggestions?
0helpful
1answer

Freezer and fridge not cool enough

Check if the syrofoam pieces block air inlet. If so then this may be the problem.
3helpful
2answers

Fridge problem

hi

it is compressor or thermostat problem
check it,,,thank u

please rate it
0helpful
1answer

The Ice Dispenser on my Whirlpool Side-by-Side Refrigerator broke

We are very sorry to hear this and we apologize for the inconvenience this has caused you. We would be glad to look into this if you could email us at [email protected] with your name, address, phone number and the model & serial numbers of the Refrigerator.
0helpful
1answer

My 4 yr old Whirlpool freezer has never been cold enough

That duct is where the refrigerator gets its cold air from. Removing the plastic part will not affect the freezer. The thermostat is the only control for the compressor. If it doesn't run long enough, it won't be cool enough. Try making the freezer colder with it first. If that doesn't solve the problem, then have it serviced by a professional.
0helpful
1answer

Cl error

From Terybul:

I took the cover off the drain pump and found a penny lodged in it. Please note this is a new drain pump and motor combo that I replaced on the machinge approx 5 months ago. The original pump is solid and you can't take it apart to clean it. If there is a piece of clothing in it, you can try to pull it out. I did this before when I had the original pump, but it never worked the same ... it made a loud humming noise when spinning. I bought the replacement piece off e-bay for about $70. It was fairly easy to install. The new pump is easy to take off and check ... it has only 4 screws. Try to drain the machine as much as possible and have several containers ready to catch the water or you will have a flood ... see note 1.

Before you do all this, check the external drain hose ( the hose from your washing machine to the drain in your wall) was clogged with a penny. The original external drain hose has a valve that keeps water from coming back into the washing machine. On an occassion one year ago, I found a penny that had lodged in the valve and kept it from draining and thus the "FL" code.

Note 1: A good way to drain your washing machine is to take a hose pipe and put it in the top of the machine and then use a manual air mattress pump (in reverse mode) on the opposite end of the hose that you put outside. After several pumps on the air mattress pump sucking the water through the hose, you will create a suction that will keep flowing until much of the water is out of your tub. Be ready with several containers to catch the rest of the water when you take the hoses off the pump.

Note 2: Check pockets well to keep things from getting into the drain system. Use a delicate wash bag (a mesh bag) to wash undergarmets, hose, hankerchiefs, and other thin items that might get sucked into the drain system.
Not finding what you are looking for?

790 views

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...