Hi knightgown
The limited information that you have given is very difficult to diagnose a problem with, if you are looking for a solution the more information you supply will give a better opportunity for a diagnosis or possibly a solution to your problem so if you give us more information we can try to give you a better informed solution.
However try going into your control panel and select system and go to device manager see if your sound drivers are correctly installed, if not insert the drivers disk that came wuih your laptop and select the sound drivers
Hope this helps you
Regards
SurfRat1
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