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It sounds like the feed has been shut off or pluged. Be sure the feed is off, remove the feed from the humidifier. open the fill valve slowly and run water into a bucket or whatever. If it does not run you found the problem, if it does then it is probably the fill solenoid valve on the humidifier.
Actually, Carol, it shouldn't be necessary to take the unit apart. Mix a 50/50 solution of White Distilled Vinegar and Bottled Distilled Water (enough to fill the tank). Pour the solution in and allow it to sit overnight. Then empty the solution and fill the tank with Bottled Distilled Water. Turn the unit ON and allow it to run for 1 hour. Then empty any remaining Distilled Water. Doing all the aforementioned, should have not only cleaned the filter, but also the unit itself. If you use Bottled Distilled Water in the future, rater than tap water, the filter and the plumbing of the unit will stay clean longer and will require less maintenance.
Remove the tank and locate the switch and 'teeter' (that the tank sits on). Make sure the tank is able to move when filled. You will have to adjust the position of the switch to allow the filled (teetered) tank to shut the device off.
Is it possible for you to drain the water into a nearby floor drain using a hose?
The fifty pint capacity might be a challenge ... think about this ... 6 + gallon tank @ 7+ pounds per gallon ... 42 pounds of water to drag from the dehumidifier to the drain? Who is going to do that?
All dehumidifiers run at some % of humidity (via Humistat), (like you are asking about) i.e. come on at some % above the setting and go off when the setting is reached. I suggest you find one that has a standard one or two gallon tank that also features a hose connection in the tank. Run the hose from the tank to the floor drain in your basement or a drain near what ever room you are trying to dry out. When you connect the hose --- you will have to put a hole into the fitting on the tank for water to flow. The idea of the tank is that the machine will run on the setting until the tank fills up ... at which time the tank full switch will not allow the machine to run again until you dump the water (and you want to drag a 6+ gallon tank, 42+ pounds, around?) . If there is a hose attached, the tank never fills up.
Some dehumidifiers feature a pump to which will pump the water to a near-by drain. You may be able to rig such a setup yourself using a small pump like a fish pond pump or similar.
You may want to consider using two dehumidifiers (with or without hoses) rather than one BIG machine. I run two machines from a major USA retailer (one in each end of the basement) and they run into the near by sump and the system works fine @ my house.Thanks for your
the water should still collect into the tank. the dehumidifier had a float switch that shut the unit off when the tank is full. In turn it should have a second switch, probably a float switch that turns the pump on and off so that the pump doesnt continue to run when there is no moisture in the tank
Sensor calibration . Make sure you are using the factory bucket, I believe it senses the weight of the bucket and water combined.Check and make sure the platform is not taped for shipping .
Had the same problem. Make sure you tighten the house a little with
pliers. Also, make sure the dehumidifier is up a lot higher than where
you're draining it into. Mine drains into a utility sink. But I have
the dehumidifier propped up onto a dresser. I cut a small piece of
hose to run into the sink. Seems to be working now.
It will take 5 min or so to establish a water flow, so be patient after you hook everything up. Good luck.
check to see that the hose isn't clogged, and that the hose runs down hill from the tank all the way to the drain. if it is higher than the tank at any point in its path it will not drain. you may put the dehumidifier on top of a small platform to aid drainage. also check that the knockout removed so there is a hole to let the water go from the tank to the hose?
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