Because of the high spin speeds of front load washers, the doors are equipped with a latch and lock mechanism to prevent the door from being opened during the washers operation. These locks will often be actuated by a solenoid or wax motor to ensure they remain latched during the wash cycle. This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete.
Hello - Is the washer draining or not draining? If it is not, this particular issue could be caused by a variety of reason. I would suggest trying the following steps:
1) Verify a circuit breaker isn't tripped
2) Advance the timer control dial slowly 360 degrees-
If the washer starts spinning, then that means the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem.
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