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I have a model number EM925RSL-B and the timer counts down but it does not heat up or turntable does not move?

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  • Anonymous Mar 17, 2014

    model no. em925rsl

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I just bought an RV with the exact same microwave and the exact same problem. The problem with mine is the switch that detects that the door is closed is not getting activated. The reason for this is is the finger at the top of the door is damaged as well as the plastic piece that the finger grabs onto when the door is closed. This causes the finger not to come into contact with the switch. To test this you can turn your microwave on and start it. open the door and using a small screwdriver, depress the micro switch you can see upper right side of the door opening. then press start again. your turntable will start turning and the microwave will make a louder noise as a fan will turn on. CAUTION! Release the button as soon as you see the turntable rotation as you will be receiving microwave energy due to the door being opened.

Posted on Oct 02, 2011

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Posted on Jan 02, 2017

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We're happy to help and we appreciate your thoughtful rating of our answer.

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