Hi alec,
I see that you cannon watch is not ticking even after you have set the time.
Well after you set the time you push the knob back in once the time is set right then the watch should start ticking that instant.
If the watch is not ticking at all then it is either a damaged watch or the watch sold to you may not have batteries on it.
can you give me a model and info regarding the watch maybe we can get information or a manual about the watch for further checking before considering it to be broken.
Also if you can try calling or going back to where you purchased the watch maybe they give you details on why it will not click since you just bought it I believe they will assist you if it may need replacing.
I hope that this helps.
Have a nice day,
mvincentc
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