Our new unit will not drain through the garden hose into the drain it just keeps filling up the bucket

* Brand and model# needed for specific instructions.
*** following is for the Kenmore dehumidifier ***
* Check your warranty and call for service.
*** The following is for information only ***
* I had one of these dehumidifier. I've used both the drain bucket by itself and well as the hose attachment.
* the bucket has a hose cap at the bottom to allow a typical garden hose to be attached. Remove the cap and attach the hose.
* If you want to use just the bucket then you will need to remove the garden hose and re-cap the bucket. Otherwise the water will just drain on the floor. You can find a replacement cap at any hardware or garden shop.
* There is a sensor switch under the drain bucket. This senses if there is a bucket present and it will turn off the unit once it's full of water.
*** The bucket must be present for this dehumidifier to work ***
* You must place the bucket in the right position for the unit to come on. The attached hose must move freely up and down to prevent the bucket from being weighed down and turning off the unit as it thinks the bucket is full. Lifting the hose a bit up and down will give you an idea if it's too heavy.
* Final; there is an adjustment knob in the front to determine how dry the air you want. I've used this unit to dry out wet carpets in a room so it's set at max and usually takes about 1-2 days to dry out a room (in Hawaii with 60% humidity). You will need to set this up and adjust it for your purpose.
Aloha, ukeboy57

I found the following vids on you tube;
https://www.youtube.com/watch?v=VhLv0xR9-Ag
https://www.youtube.com/watch?v=EmWuaIG8fS8
https://www.youtube.com/watch?v=XOh4BztkIEo
https://www.youtube.com/watch?v=Zb2rj-xWE9A
https://www.youtube.com/watch?v=Zb2rj-xWE9A

There is supposed to be an auto-shutoff float in the bucket to prevent overfilling of the bucket. You have either removed it or it is defective. The fact that it runs constantly has more to do with the humidity and the setting that you have the unit set to, Obviously there is adequate humidity in the space or the bucket would not fill. You need to look for, find, and repair the shut-off float, or, if possible, some units allow you to connect a drain hose either to the bucket or directly to the unit to drain the water to a drain. If you choose this option, remember that the hose must remain lower than the top of the bucket or it will not drain properly and the bucket will still overflow.

Assuming you have a hose connected to the bucket for drainage, it is necessary that the end of the hose be lower than the top level of the bucket or the bucket will fill before the hose drains. I see many people who have their units on the floor and run a hose up into a sink and wonder why the bucket fills. Gravity works.....if you cannot find a lower place to drain the water then you must raise the unit up on a table or stand of some sort to get the bucket higher than the drain.

this happens when the drain tube becomes blocked so unit overflows and water falls into bucket and not flows out tube , clean tube and drain port with compressed air (wear eye protection!!!)

Where are you running the hose to drain it? If the end of the hose is higher than the top of the bucket, then the bucket will fill and overflow. The drain hose must drain out into some place that is at least lower than the top of the bucket. That way the bucket won't overflow. Basic physics.

I have a similar model. There are two drains, one for the hose and one directly into the bucket. The hose one is supposed to be lower, but I had to put a 3/8 inch block under the right side of the unit to get the water to favor the hose instead of the bucket. Another possibility is that the far end of the hose is higher than the near end. If you can't lower it, you can put the whole dehumidifier up on blocks. One other thing to check is that the hose has a rubber washer in it where it connects to the unit. Use a tissue to see if this connection is dry. If it leaks, it will just drip into the bucket.
Good luck!

If the hose is connected to the tap on the drain pan/bucket, did you knock out the center of the hose connection on the bucket? If you didn't that's the problem. If that's not where your hose connection is located, do not put the bucket back in. It triggers the unit to fill the bucket and not use the hose drain. Keep in mind the hose must remain lower than the connection on the dehumidifier to drain properly.

proably trash in your diverter (the thing that allows water to run to tank, or hose) try a pipe cleaner or blow with air, is it electronically controlled? or is there a valve?

I believe you have to put a plug to drain that drains into the tank ,then it can only drain out the hose.

Many just attach the hose at the reservoir; from your description, Haier apparently has a separate location. Check that the point that the hose attaches has an opening (many don't, they expect you to drill it). It should then drain through gravity. Check to make sure that no part of the drain hose is higher than the bottom of the reservoir, otherwise it can't drain. It won't siphon because each time the the tank empties, the suction is broken and the siphoning can't continue.