The string head on these units is very poorly designed. There is hardly anything in the head to retain the line. I suggest removing the stock string head and going to Home Depot and getting a replacement Universal type head or one for the Ryobi or Homelite They are basically interchangeable. Check the length available on the shaft end (threaded part) after removing the head.Use a large wrench or pliars to hold the dust cap when you unscrew the head. If you feel the driveshaft turning, don't continue turning head or you will break the flex driveshaft.
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