Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document

Dear Joan
since the model was not mentioned its difficult to say but in most cases the fax is having a ADF (automatic document feeder). Few of then scan the face downward and other face upward.
test yourself by putting the document at ADF face upward and copy it, if copy comes as original, then put all 10 pages face upward in the ADF. press OHD(on hook dial) or SPK PHONE, dial the fax no. get the the fax Rx tone press START. Also you you can dial the fax no. and press start from memory.(as it will scan to memory and then fax).
Thanks.

From Canon:

2700 Description
This error occurred due to one of the following reasons -

• An error occurred while copying.
• The document is still in the ADF.
• An error occurred while scanning and the document is still in the ADF.

Resolution

1. When copying, press the [OK] button to dismiss the error, and try to copy again.
2. If the document is still in the ADF, press the [OK] button to feed out the document.
3. When scanning, press the [Stop] button to cancel, and then try scanning again.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

Your document must be in place/position to be scanned, faxed, etc.

Place document, then scan. ADF is your automatic document feeder. Used when copying/scanning multiple pages. Reload and try again.

The ADF is the "automatic Document Feeder" it thinks something is in there when there isn't. check to see if something is stuck in it that would cause it to "think" that.

1 Load the document in the ADF.
2 Press [COPY].
3 Use the numeric buttons to enter the number of copies. (up to 99)
4 Adjust any necessary settings for your document.
5 Press [Start].
NOTE
To cancel copying, press [Stop/Reset].

Solution: Sending faxes on an MX310

Sending Faxes

The operation flow of sending faxes is as follows.

1. Load the original on the platen glass or on the Automatic Document Feeder (ADF).
   
   Platen Glass
   

   1. Lift the document cover (1).
      
   2. Place the original in landscape orientation and align the upper corner of it with the alignment mark (2) as shown in the figure below.
      
      
      
   3. Gently close the document cover.
      

ADF

1. Remove any documents from the Platen Glass.
   
2. Open the Document Tray.
   
   
   
3. Load the document in the ADF.
   Load the document with the side you want to copy, scan, or fax facing up in the ADF.
   
   
   
4. Adjust the Document Guides to match the document width.
   
   
   
   

1. Press the button.
   
   

2. Adjust fax settings as necessary.
   
   

3. Start faxing.
   

   1. Dial the recipient's number using the numeric buttons or coded speed dialing.
      

   2. Press the button for color sending, or the button for black & white sending.
      
      Note: Color sending is available only when the recipient's fax machine supports color faxing.
      
      

   3. If the document was loaded on the Platen Glass, the following message will appear. Load the next page on the Platen Glass.
      
      
      
      

   4. If you have only one page of document to scan, go to step 5.
      

   5. Press the same button as you pressed in step 4b.
      

   6. Repeat steps 4c through 4e until all pages of the document have been scanned in and then go to step 5.
      
      

4. Press the button.
   
   

5. To cancel sending a fax, press the button. To cancel sending a fax while it is being sent, press the button, then follow the instructions on the LCD.
   

Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
Adjusting the Scan Contrast

Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among three contrast levels.

1. Press the button.
   
   

2. Press the button.
   
   

3. Press the (left) or (right) button to select the contrast.
   
   
   
   

4. Pressing the (left) button decreases the contrast, and pressing the (right) button increases the contrast.
   
   

5. Press the button.
   

Adjusting the Image Quality (Fax Resolution)

You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.

1. Press the button.
   
   

2. Press the button two times.
   
   

3. Press the (left) or (right) button to select the resolution.
   
   

STANDARD:

Suitable for text-only documents.

FINE:

Suitable for fine-print documents.

PHOTO:

Suitable for photographs.

1. Press the button.
   

Return to Start Faxing

Back to the Top of the document

Dialing the Coded Speed Dial

1. Press the button.
   
   

2. Press the numeric buttons to enter the two-digit code (00 - 19) assigned to the number you want to dial.
   
   

3. Press the button for color sending, or the button for black & white sending.
   
   
   Note:
   * Color sending is available only when the recipient's fax machine supports color faxing.
   * To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being sent, press the Stop/Reset button, then follow the instructions on the LCD.
   

I hope this helps and good luck!

Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.

1. Press <Fax>.
   
   
2. Press <Menu>.
   
   
3. Press the right or left arrow button to select [Receive mode set], then press <OK>.
   
   
4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.
   
   
   FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.
   
   MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
   ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
   FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
   DRPD: When you have subscribed to a DRPD service with your telephone company.
   
   
5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods

• Memory sending
• Manual sending

Sending From Your Machine (Memory Sending)

1. Load the document on the Platen Glass or the ADF.
   
   
   Sending from the platen
   
   Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.
   
   
   
   
   
   Sending from the ADF
   
   *MP830 shown
   
   
2. Press <FAX>.
   
   
3. Adjust the settings for your document as necessary.
   
   
4. Dial the recipient's number using the numeric keys or speed dialing.
   
   
5. Press <Color> for color sending, or <Black> for black & white sending.
   
   
   • When the document was loaded on the Platen Glass:
     
     
     1. When the following message is displayed, load the next page on the Platen Glass.
        
        
        
        If you have only one sheet to scan, press <OK>..
        
     2. Press <Color> to send in color, or <Black> to send in black and white.
        
        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
        
     3. Repeat steps 5a and 5b to scan in all pages of the document.
        
     4. Press <OK>.
        
        
   • When the document was loaded in the ADF:
     
     The machine starts sending automatically after the document is scanned in.
     
     Note: Color sending is available only when the recipient's fax machine supports color faxing.
     

• To cancel sending before sending a fax, press <Stop/Reset>.
• To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
• If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.
  
  

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:

• With manual sending, you cannot use the Platen Glass to send documents.
• You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.

Follow this procedure:

1. Connect a telephone to your machine if you want to talk to the recipient before sending a document
   
   
2. Load the document in the ADF.
   
   
   
   
   
   Sending from the ADF
   
   
3. Press <FAX>.
   
   
4. Adjust the settings for your document as necessary.
   
   
5. You can lift the handset if one is connected to the machine.
   
   
6. Dial the recipient's number using the numeric keys or coded speed dialing.
   
   
7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
   recipient's voice, go to step 9.)
   
   
8. Ask the recipient to set recipient's fax machine to receive faxes.
   
   
9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

Copying Documents If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions as follows: * STANDARD and FINE result in the same resolution when making copies
* If MEMORY FULL appears on the LCD when making copies, reduce the number of documents to be copied or reduce the amount of total copies.

1. Lift up the document tray.
   
   
   
2. Insert the top of the document, face up, into the ADF (1) until a beep is heard.
3. Adjust the document guide to the width of the document.
   
   
   
4. Press <Resolution> to select the resolution.
   You can select [STANDARD], [FINE] or [PHOTO].
5. Press <Start/Copy>.
6. Enter the number of copies (up to 99) using the numeric buttons.
   To make a correction to the number of copies, press <Clear> and re-enter the number.
7. Press <Start/Copy>.
   To stop copying anytime, press <Stop>. If the document does not eject, press <Start/Copy> for a few seconds, then the fax will feed out the document.
8. The new resolution will remain until it is changed.