Seems like your Bluetooth and Wifi settings are disabled from BIOS.
On laptops usually there is a setting in BIOS where you can disable/Enable Wifi+Bluetooth.
Shutdown computer
Turn on computer and press "F2" to go to BIOS settings
Find settings for Wifi+Bluetooth and set it to default.
Save settings and restart computer
You will be able to see your Bluetooth and Wifi.
Hope this works
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