Your camera almost certainly has a lens error, this
is such a common fault that I hope you don't mind me pasting my stock
generic answer below. No point in reinventing the wheel!
Stuck lenses are probably the most common
reason that compact digital cameras get thrown away, but there's a fair
chance of recovering use of your camera again
The fault is
commonly caused by dirt or grit blocking the mechanism, or due to it
having suffered a recent fall. Another common cause is that the camera
was in a pocket or bag and the power button accidentally activated and
tried to open the lens against resistance. The mechanism may have simply
become
dislodged or there may be parts which have broken.
If your camera
is still under warranty and has definitely not been subject to misuse
then contact the Jenoptik service department in your country to find out about a free repair. If
the warranty has expired though a professional repair will far exceed
the
cost of replacing your camera. You will therefore have nothing to lose
by
trying to fix this yourself.
Please click here
and you will be taken to an excellent article provided by the Camera
Repair website. For the most part, you'll be guided on how to physically
manipulate your camera to try and clear the fault. Although the article
mentions Canon a few times, the advice applies equally to all cameras
with lens errors and is not model-specific.
If the link doesn't work then cut and paste the following address into your browser:-
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Good
luck, I hope you manage to use this information to fix your camera, or
at least are able to use the information to help decide whether to buy
another camera. If you do
decide that you have to throw your camera away then don't forget to
remove the memory card as it can be used in other devices.
Please take a moment to rate the free answer I have provided
for you and
any testimonial which you might wish to add is always welcome.
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