My computer starts at the blue start up screen and it takes it about 10 minutes to load the log in screen. It wasn't doing this at first. I have done multiple system restores, but it hasn't helped. Also, I can't get itunes to load at all. I've uninstalled and reinstalled it but it will not load at all.

try starting in safe mode (pressing F8 on start up) check in device manager to see if you have any problems with drivers (any yellow exclamation marks)

Try a system restore/recovery to a date before this issue. Have you done any hardware or software changes or updates? Graphics updates. Shut down, unplug, remove battery, plug in boot and follow this procedure: Please restart your computer, and hold down the F8 key before the Windows logo appears. On theAdvanced Boot Options select Repair your computer, and then press Enter. Select a user name, type the password, and then click OK. On the System Recovery Options menu, click System Image Recovery, and then follow the instructions. Take a look at this procedure from Asus suppot: http://support.asus.com/Search/KSearch.aspx?SLanguage=en&keyword=restore&ps=10&pn=1&st=knowledge

well first off, i don't think you have a dns changer, that would simply render your internet useless. when you get a blue screen what error message are you getting? i'd try and unplug the computer and remove the cmos battery. wait for like 10 minutes and plug it back in and try again.you can download the windows recovery console from microsoft, just do a google search.

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

Follow the following solutions, this should fix up your trouble
1. Turn yourmonitor on. It should be on for at least 20 minutes before you continue.
2.Press the"Auto/Select" button on the front of your computer's monitor. Thescreen will be wavy while the adjustment happens. When the screen stops beingwavy, the faded colors should no longer be visible.
Follow steps 1 and 2 if you do not have a disk for the monitor.

Hi,

To restore your Dell computer to it's original factory settings, here's how:

To use PC Restore:

1. Turn on the computer.
   
   

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

1. Immediately upon seeing the blue bar, press .
   
   

If you do not press in time, let the computer finish starting, and then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

1. On the next screen that appears, click Restore.
   
   
2. On the next screen, click Confirm.
   
   

The restore process takes approximately 6-10 minutes to complete.

1. When prompted, click Finish to reboot the computer.
   
   

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

1. When prompted, click Yes.
   
   

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

1. Click Next.
   
   

The System Restore screen appears and the computer restarts.
After the computer restarts, click OK.

Thanks and have a good one.

Oliver

Step 1: Enter Safe Mode

a)Start or re-start your computer.

b)Before the Windows 7 loading screen appears, Press 'F8? to enter Advanced Boot Options.

c)Use arrows to choose 'Safe Mode' when you can see the Advanced Boot Options screen.

d)Press 'Enter' and wait for Windows 7 files to load.

e)Log on with an administrator account when you can see the log on screen

Note: Well, when you are presented with the Advanced Boot Options screen, there are 3 types of Safe Mode. They are the Safe Mode, Safe Mode with Networking and Safe Mode with Command Prompt, and the 3 options are all available for you. Here above we take Safe Mode as an example, but if you choose Safe Mode with Command Prompt, you'll need to input related to command prompt to reset the password.

Step 2: Reset the forgotten Windows login password in Windows 7

Now you could diagnose and solve some serious computer problems in the safe mode and reset the forgotten Windows login password in Windows 7 as follows:

1.Click 'Start' button, input 'lusrmgr.msc' into the Search box and press 'Enter'.

2.In the 'Local Users and Groups screen', click 'Users'.

3.Right-click the account that you need to reset the password for, and then click 'Set Password'.

4.Type and confirm the new password, click 'OK'. (You can go to 'Local Users and Groups' screen by right-clicking 'Computer' to select 'Manage' on desktop.)

Step 3: Log on your password protected PC again with the new password since you have successfully performed Windows password reset for Windows 7.

Step 1: Enter Safe Mode

a) Start or re-start your computer.

b) Before the Windows 7 loading screen appears, Press 'F8? to enter Advanced Boot Options.

c) Use arrows to choose 'Safe Mode' when you can see the Advanced Boot Options screen.

d) Press 'Enter' and wait for Windows 7 files to load.

e) Log on with an administrator account when you can see the log on screen

Note: Well, when you are presented with the Advanced Boot Options screen, there are 3 types of Safe Mode. They are the Safe Mode, Safe Mode with Networking and Safe Mode with Command Prompt, and the 3 options are all available for you. Here above we take Safe Mode as an example, but if you choose Safe Mode with Command Prompt, you'll need to input related to command prompt to reset the password.

Step 2: Reset the forgotten Windows login password in Windows 7

Now you could diagnose and solve some serious computer problems in the safe mode and reset the forgotten Windows login password in Windows 7 as follows:

1. Click 'Start' button, input 'lusrmgr.msc' into the Search box and press 'Enter'.

2. In the 'Local Users and Groups screen', click 'Users'.

3. Right-click the account that you need to reset the password for, and then click 'Set Password'.

4. Type and confirm the new password, click 'OK'. (You can go to 'Local Users and Groups' screen by right-clicking 'Computer' to select 'Manage' on desktop.)

Step 3: Log on your password protected PC again with the new password since you have successfully performed Windows password reset for Windows 7.

The first thing you need to do is restart your computer and directly after the BIOS screen loads press F8 until you get a Windows menu. In this menu, navigate to "Safe Mode with Networking" and press Enter. It'll take a couple of minutes to load the drivers and present you with the log in screen. Go ahead and log in, and open a web browser and download Malware Bytes from: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol;1.
After it is done downloading, install it and let it update the virus definitions. When this is done, run the program (You don't need to start the trial) and run a full scan. Any infected files will be listed and the program will let you remove them. After the files are removed, Malware Bytes will probably ask you to restart your computer. Go ahead and do so and let it boot normally. Log in and see if the virus is gone. If not, reboot into safe mode, start up Malware Bytes again and do another scan.
I hope this helps!

Take out the Battery and power plug then put them back and try starting the computer again. I hope this solution was helpful.

blue screen ... so u use windows ...

have u tried a windows clean install ?!