Don't they have Panasonic Engineers where you are? We don't have ISDN here, but we do have things like software revisions, CF off premise, and flags in 990 and 991 that have to be turned on to forward a call to outside numbers. In our features guide, 4.3.13 Call Forwarding -- To Outside Line, there's a Conditions and Programming Guide References that tell us that you need Class of Service changes and Outside-to-Outside Line Call duration time (206 default 10 minutes) 504 CF to outside line and 601 Class of Service programs to change.
Your Mileage(Kilometers) May Vary.
Carl
Digital Super Hybrid System
Installation Manual
Model KX-TD1232
http://www.iowacitytelecommunications.com/kx-td816%201232%20user%20manual.pdf
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