Kenmore 54501 Dehumidifier Logo
Posted on Jun 24, 2011
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I cannot change the set point on my humidity control. It is at 70%. If I press the up arrow i get 2 beeps and no change. When I press the down arrow there is no response at all. Is there some sort of locking feature? I borrowed teh unit from my neighbor and he has no clue either. The fan and condenser are both running but no water is being produced.

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  • Master 4,736 Answers
  • Posted on Jun 24, 2011
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The problem is, your trying to raise the humidity level, not lowering. These work in reverse of what you may think. Lower the level (Arrow Down) to 32% and it will continue to run, but will draw more humidity out of the air and will not stop until the water collection bucket is full or the humidity level reaches 32% or you turn it OFF.

When you pushed the Arrow Up Button, it was already on 70%, that's as high as it will go. But that means, you're trying to maintain a 70% humidity level. If it's Summer where you are, I don't think that's what you want.

Hope this helped you. Please let me know. Thanks.

  • Hannah Arbizzani
    Hannah Arbizzani May 02, 2018

    I am having this same problem. Should I fill up the bucket with water and put it back in the dehumidifier so that it allows me to lower the dehumidifier to 35% humidity level? Right now it is stuck on 70% and this will not draw enough moisture out of our home.

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Programming timer

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2. Press the button with the clock symbol below it.
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