Press tv menu and same time press remote of recall button so option music mode and off your music mode
BPL PRIMA NO AUDIO IN NORMAL MODE.
Sounds like a simple input issue, I'm assuming your connecting to cable box using either coax HDMI or Component cables. I would hit the source button on your remote first of all and make sure your audio and video inputs are correct, if that does not solve our issue your next step should be to look at your cables connecting to your TV from your video source and make sure everything is tight, also you may want to change the cable, cables constitute 90 percent of all the video imaging problems i deal with everyday.
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