Dell 5100cn printer

laser printers have a high freq high voltage wire that puts ions on the paper as it passes ,
have you cleaned this wire . it attracts dirt an inks like the paper it treats.
there is a wire cleaning tool in the machine usually.

you have to do is remove all 4 hoses, the single electrical connector at the top of the frame, and then the frame will pull lose from the printer. If you do remove the developer frame, make sure you clean the ROS glass, this is actually the printhead, located behind the frame when removed and as well as other parts. Reopen the black cartridge, set it well and lock it completely. There is a cheap under the toner, make sure that it is not corrupted, if it is, then you should remove it out and replace it with old toner cartridge. If the problem still exists then you can check this web link :

http://support.dell.com/support/edocs/systems/5100cn/en/ug/section20.html.

please check cartridge and your printer settings.

This is most likely to be an issue with the black cartridge as the colour prints OK. Do you have another one you could try?

i believe that if you remove the color toner cartridges, it will stop asking and only print black. you may also be able to specify in the print menu settings to disable the color printing

If you need further help, reach me via phone at https://www.6ya.com/expert/jarrad_11786570be7a2abd

replace fuser. How far apart is the ghost image?

There are a few possible causes for the light print.

The first is the easiest to try and least expensive.

If you actually had a bad toner cartridge, and the toner was not making its way down the toner tube to the developer, then you may be able to fix the issue by simply doing a developer cleaning on the black developer. What this actually does is force aggitator to move toner down the tube into the developer. You can activate this from the maintenance menu.

If this does not fix the issue, then more then likely the black developer unit itself is defective and needs to be replaced.

Good Evening Robert,

The setting for non dell toner only controls the fuser temperature, and will not cause you any print quality issues. Toner is actually made up of ink and plastic. The fuser melts the plastic to "fuse" the image to the paper. Dell toner is set to "fuse" at a specific temperature. when you use non Dell toners, the temperature required to fuse may be different, and when set to non dell toner setting, the fuser temperature is raised to the maximum to ensure the other toner fuses properly. The down side to this is that you will wear out the fuser sooner then it should.

As far as the print quality issue you are having, it is most likey caused by the imaging drum.

Regardless of the estimated life for the imaging drum as stated by the printer, this is just an estimate. Many things can and will cause the imaging drum need replacing. ( Just yesterday I replaced a black toner in a 3115 that was less then a month old... genuine Dell... with more then 75% expected usage left because it was defective).

On this printer, each of the 3 colors and the black are all independent of each other with the exception of the imaging drum. Even within the imaging drum, cyan and black are independent of magenta and yellow on the first stage of transfer. When you have deteriorated print quality that effects more then one color, the first step is to replace the imaging drum.

The Primary transfer, secondary transfer, and tertiary transfer of the image are ALL contained within the imaging drum.

The chances of having 3 or 4 bad Developers is very very slim. If your print quality issue was related to only ONE color, then I would say you had a bad developer unit ( the 4 items located behind the imaging drum when removed). These are far more difficult and expensive to change.

The BTR ( bios transfer roller ) is the only other item that "could" effect your print quality, however, based on the symptoms you discribed, I doubt it. Besides, if i am not mistaken, the imaging drum kit comes with a new btr anyway.

Although I am sure you may be disappointed with the fact the drum unit is failing while showing it still has life remaining, the solution to replace it should restore your unit to full operation. The unit is light sensative, and effected by physical age as well as the number of prints it has supplied.

Please evaluate the solution i have provided and, rate the solution appropriately to show your support.

Thanks,
Cory

My Dell 1600n suddenly stopped printing. It keeps saying "No paper," and even though I've changed papers, fanned it, squared it, changed how much, how little.............it still says "no paper."

There is a cheap under the toner... it is probably corrupted... with a screw driver you should take it out and replace it with the old cartdrige toner.