These instructions are for Skype 4.2 for Windows or below. Before continuing, we strongly recommend that you upgrade to the
latest version. For Skype 5.0 and above, refer to
these instructions. If you're not sure which version of Skype you're using, it's easy to
find out.
If the person you are talking to in a Skype-to-Skype call cannot
hear you there are a number of steps you can take in order to help you
set up your system correctly so that others can hear you.
Try calling Echo123.
If you can hear your own recorded voice then your playback device
(headphones, speakers, etc) and microphone are set up correctly and the
problem might stem from low internet bandwidth, or that the person you
are calling has not set up their sound devices properly.
If you cannot hear your own voice in Echo123 check that your microphone is on.
Test Echo123 again to see if the microphone now works..
THANKS.
If none of these steps work you might need to adjust your computers sound setup. Have a look at our
Sounds Setup Guide.
Also check out our
Troubleshooter for more help with common sound setup issues.
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