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Posted on Feb 08, 2018
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AQXGD Hotpoint front loader. Won't unlock. Says f5 on display and that washing machine is blocked. Has now unlocked itself and I've taken washing out, but lots of water at bottom. Closed door and pressed pump out and now it won't do anything and won't unlock. Any suggestions?

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Peter Schmidt

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  • Posted on Feb 08, 2018
Peter Schmidt
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You might take a look at this link regarding Hotpoint F5 error code:
Hotpoint Error Code F05 White goods help and advice for UK

Jem

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  • Expert 212 Answers
  • Posted on Feb 08, 2018
 Jem
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Hi I hope the picture below helps, I can help you further with this as I have found that mine was a 5p blocking my pump fan at the bottom behind the lower front cover, I can talk you through how to do that, but it does involve unplugging the washer firstly, then using a sponge & bucket to remove as much water from the drum as possible & then tipping back machine & propping it up under with a strong solid object that can hold its weight for a while, but then slide a good solid tray under to catch the excess water & an old towel or rags near by for any splashes, then by undoing the front lower flap with a butter knife there are lugs about an inch in from each end, gently pop them down carefully & remove white cover, then by twisting the grey circle cap that is at the front of the pump fan, this can be hard to turn, but follow the arrows, I have had to turn mine using pliers before, turn this slowly because water will come out & it will be fast if you turn it to quickly soaking the floor, once removed look & see what is obstructing the pump fan blades, maybe a hair clip or a coin or limescale & hair etc, give it a good sweep around & rotate the fan blades & inspect closely with a torch to see any minor scratches or damage the fan, this may indicate the item is blocking something or if it's gone the other side of the fan or not, once this has been cleared & rotates & the filter if there is one has been cleaned & replaced back then reassemble it all together & then resit the machine, please leave & allow it to settle for a few mins to be sure that there is no leaks from the area you opened (sometimes a few drops as the water tipped backed wards will rush forwards & then it will be resealed, after a 5-10 min wait plug the washer back in, set it to the pump out & spin programme & this should clear the problem, it did with mine last summer... I hope this solves the problem..
I did add a picture from their website depicting what the error code is trying to indicate to you, but you probably have already looked for this already, Hope this helps....
AQXGD Hotpoint front loader. Won't - 2_8_2018_10_07_50_pm.png

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Karl Wright

  • 1653 Answers
  • Posted on Nov 14, 2009

SOURCE: Hotpoint washine machine ERROR F5 machine blocked

Do the following.

  1. Switch off the machine, unplug or disconnect the mains power to the machine and turn off the water supply to the machine.
  2. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood. Alternatively bale out the sump under the main screen filter plate.
  3. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked or restricted.
  4. Also check that the main waste drain pipe and one way valve to a sink waste connection if you use one, is not blocked and clean if required.
  5. Access the pump from under the lower rotor arm and protective grille and check that the impeller is free to move and is not clogged or restricted by debris or sludge. Clean as required.
  6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power. It is a good idea to take digital pictures of the pump assembly before attempting to work on it or remove it so that you can refer back to it when you reassemble the unit or replace it with a new unit at a later date / time.
8. Remove and check the electrical connections to the pump and make sure they are in good order.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage. If they are then clean them thoroughly.
10. Then remove the pump and check motor is OK and that the motor turns OK. Also check that the pump impeller vanes are in good order and not blocked. If necessary replace the pump with a new and identical unit.
11. Carefully reassemble the pump observing the correct placement of gaskets, seals, O Rings, hoses and securing straps, electrical wiring.
12. Reconnect the hoses and then reconnect power and switch the machine on.

Also see additional info to follow.

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Anonymous

  • 5 Answers
  • Posted on Nov 14, 2009

SOURCE: hotpoint aquarius wf320 1200 spin

its blocked...try the waste pipe

Anonymous

  • 86 Answers
  • Posted on Mar 18, 2010

SOURCE: my washing machine won.t spin or turn so could it

I would try the brushes before replacing the motor, or you may have a broken wire. Before attempting any repair unplug the machine from the mains. The brushes on these motors are held in with 2 screws and although it may be a bit awkward they can be changed while the motor is still attached to the machine, but it will mean tilting the appliance so it is resting against something rather than just proping it up . For Hotpoint WMA workshop manuals click here

Anonymous

  • 6277 Answers
  • Posted on Mar 20, 2011

SOURCE: have LG Brada front loader

Hi from retired Englishman in SW France,
'nd' for LG's is likely to indicate 'no drain'. I would advise cleaning the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside. Once the water is removed the door should unlock.
Here are my guidance notes for checking both the drain filter and the drain motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Anonymous

  • 43501 Answers
  • Posted on May 15, 2011

SOURCE: front loader won't spin and

Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

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