Hi, I'd suggest getting a card reader and using that to get photos off as then you don't need any specific software.
1. Turn PC on.
2. Plug camera cable into Camera.
3. Plug camera cable USB end into computer USB port.
4. Turn on Camera... wait until camera show message 'USB, PC, Pictbridge'.
5. PC should be selected if not select by highlighting and press shutter button.
6. Press 'Shutter' button.
7. Window 'Autoplay' appears on PC. Select 'import' in Autoplay window.
8. Another window will ask you to name your picture folder. Give it a name.
9. The pictures download to the picture folder automatically.
10. Turn the camera off and disconnect cable from camera and from the PC
when i press shutter button, the screen goes black. almost like it has turned itself off
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