Try unplugging the machine for 15 minutes and then running it through the final spin again.
If this doesn't unlock the door, you probably have a bad lock, or faulty control board.
1. Unplug the washer and wait for 5-10 minutes. Safety first.
2. At the back of the machine on the top left and right sides there are 2
screws that hold
the top plate in place. Remove them.
3. Once the screws are removed put your palms on the top of the washer
and push the lid towards the back of the washer. The lid should slide
back a bit then you should be able to lift it off. Put it aside for now.
4. You should now be able to see everything inside the washer. Look
straight down from the top where the door is. On the latch side of
the door you will see wires leading to the electronic release for the
door. The manual release you're looking for sits at the very BOTTOM of
the electronic assembly. Snake your hand down past the wires and and the
bottom of the black box thing there is a single "stick with a ball at
the end" pull that DOWN while you pull the washer door open.
I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514
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