Often the rubber pickup roller is either worn or dirty. It is located just above the paper tray. Use a damp cloth and try to cleaning it, sometimes that helps. Otherwise you will need to replace the roller.
SOURCE: Samsung CLP-300 picking up too many pages
Hi
Thanks for using FixYa. Paper jam is a very common problem with the printers.
First of all clean off the rubber piece that pulls the paper into the printer from the tray with rubbing alcohol, and also take a knife to the rubber piece to rough it up to create more traction.
To clear the paper jam problem you need to remove the back roller mechanism to get at paper. If still the problem persists, then check the following to resolve the issue--
1. Please check all interlocks, electrical and signal connections are seated properly.
2. Front cover, back cover and lid are closed properly.
3. Power plug and USB cable are connected.
4. Printer is turned on with switch on the back.
5. Toner signal lights sequenced, with yellow overall led on.
6. There is some noise of paper roller movement.
7. Toner signal lights all out, overall status light turned to red
8. No visible paper in paper tray or anywhere else.
9. No paper in tray---added paper
10. Waste toner container is full or not installed ---empty, installed properly.
Please do rate the solution and revert for further assistance.
Thanks
Rylee
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have you check for paper jams? are the drivers installed correctly, or is this your first time using the printer?
Thanks Psil, not the first time this has happpened, in past have been able to fix problem but I think its passed it now, I have taken it in to get it looked at, I think the part needs replacing which is about $30.00.
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