Cannot transfer movies from camera to my computer. have new computer
Check whether the Camera has any settings that has to be selected in order to connect it to the Computer.
If the Computer is not recognizing the Camera/Camcorder, check whether the USB Driver is installed in the Computer or not. Also, the Computer will not recognize the Camera/Camcorder if the USB Driver is corrupted. In this case you may un-install and install the USB Driver is the Computer.
After the Computer recognizes as Removable device, you can double-click on it to view the video files stored in the Memory of the Camera. Then, you can copy and paste the video files to the desired location on the Hard drive of the Computer.
If un-installing and installing the USB Driver does not work then you may transfer the files using Memory Card Reader.
If the Computer has the Memory Stick slot, then you can transfer the video files without using the Card Reader.
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