Need to remove kitchenaid microwave model kemc308ksso door to replace spring

It sounds like the door spring had broken. Take the covers off and it should be apparent what had happened. It may be a part you can get at the hardware store or it may be an OEM part.

Replacing the spring isn't very difficult if you're mechanically inclined.
You're basically removing a few screws, the front panel of the door is removed exposing only the glass part that's still hinged. The springs are exposed. Hopefully one spring is still in tack so you can see the orientation of how to put the replacement in. It's not very intuitive on how to do this part.

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Microwave Repair

Is this a combination built-in oven with microwave on top? And is this microwave one in which the door opens downward like a regular oven? If so, then this is a common problem for this oven/microwave combo, but replacing the spring is not a job for amatures. It takes a professional 45 minutes typically to do this job. It involves removing trim pieces, removing screws that hold the microwave oven in place, pulling the microwave out a couple of inches, and taking the door apart to get to the 2 torsion-bar springs. Replacing them is quite tricky, as is re-assembling the door. I recommend calling Sears Service (1-800-469-4663) to get a seasoned repairman to come out and fix your oven/microwave. Cost will probably be between $180 to $200.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

follow this steps and fix it. see the pictures attached. God bless you

Open Lever

If the microwave door won't open the open lever might be broken. This part can be replaced separately.


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Door Spring

If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.


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Door Latch

If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.


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Door Hook

If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.


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Button Spring

If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.


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Button

If the microwave door won't open the button might be broken internally. The button can be replaced.


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Handle Actuator

If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

You can find handy exploded views and order parts by model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

What usually breaks is the door open lever, but it may also be that the rear side of the door open button has worn down too far to work.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, usually only the control panel needs to be removed.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.

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Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.

There are indeed two springs that "cross" each other, and they must be both be replaced to ensure full strength.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The keypad circuit board must be replaced to start. Sometimes, the fault can also be on the main processor board.

Jerry G.