When your unit thaws - do you hear the compressor kicking on at the start of a cycle? If not, maybe the compressor relay it hanging up somehow. Or the compessor capacitor is malfunctioning. It is NOT a compressor problem though.
If you are capable of getting to the defrost heater circuit, you should check the defrost thermostat and timer (if there is not ice build up behind the panel. If the defrost circuit is active too long it could cause that condition - but you defrost heater is not the problem unless there is an ice build up.
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