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Polti have many models. All question need 'make model (what it is)' as the first 3 words in every question. Otherwise it is a but of a guess.
If it is getting hot, then it should be producing steam. There can only be on reason and that is that something is blocked with limescale. Has it ever been descaled?
If it the type that has a hot flat iron and a hose to a steam generator tank, then it is possible that the element has failed. It is worth descaling that unit as well just in case there is a blockage down there. Add the descaling solution and turn it on for 5 minutes. Turn it off, leave 5 minutes and give it a shake every 5 minutes for 30 minutes. The descaling solution will only remove scale from places the solution touches.,
We had this problem whilst still in warranty. Without question they sent a new iron. We have only used the di-ionised water in the new one making descaling much less painful
as with most electrical appliances that use water they need descaleing every so often, use a store bought descaler, read the instructions before useing/buying.
To clean the reservoir of your iron, pour a solution that is one part
vinegar to one part water in. Turn the iron on. Allow it to steam for
about four minutes. Drain the iron for an hour, and be sure to repeat
the process with clean water before you iron any clothing items.
the white stuff is a mineral deposit from using hard water. any proprietary descaling solution should remove this. if you then use any of the scented ironing waters available from the supermarket, the scale will not return.
The best and cheapest way to descale irons,steamers, etc. is to use white vinegar, mixed 1 cup to a quart of water. Pour in the iron and allow to steam. The vinegar will dissolve the calcium, which is the blocking scale. Do this a few times toensure that the holes are clear and operating correctly. For the last rinse, put a little lemon into plain water and allow to steam. This gets rid of any vinegar smell.
How old is the steam iron? And what type of water have you been using in it during its life?
The reason I ask, is that my Wife's was doing this, and we have fairly 'hard' water, and she was using water directly from the tap. After a year or so of this 'hard' water, calcium and minerals build up in the heating chamber in the iron-- Also passageways get clogged, and instead of smooth flowing steam, you get build-up of pressure, and then sputtering and spurting take place, as the clogged passageways try to pass the steam to where it needs to be.
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