NComputing L230 Network Terminal Logo
A
Anonymous Posted on Jun 12, 2011

Cannot connect server ...... client PC diplay this message

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Matt Allen

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  • Expert 86 Answers
  • Posted on Aug 15, 2011
Matt Allen
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Can you PING the L230 device from the server? In other words, are you confident there is a clear IP path from server to device? Also, if you're running on XP, turn off the XP firewall as a test. If that works and you still want to run with the firewall on, then you'll need to specify specific ports to be opened up on your firewall or your domain's firewall policy. Those ports, as listed from NComputing's website are:
Port Exceptions

  • For L-series device connection
    • TCP: 27605, 27615, 3581, 3597, 3645, 3646
    • UDP: 1027, 1283, 3581
  • For vSpace registration
    • TCP Port 3630
    • Point to:
      • register.ncomputing.com
      • or 85.214.107.229
  • For vSpace Update
    • TCP Ports 20 & 21
    • Point to:
      • 70.182.176.102
      • or 81.169.173.128
      • or 81.169.173.128

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Hi Bob,

I would have to remote in to see what is going on. But did you compare database versions between server and client? They must be exact. Or maybe a repair install of RPE.
[email protected]
Feel free to email me with more details if need be.
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http://support.microsoft.com/kb/300847
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  4. On the How Do You Want to Connect to a Domino Server page, select Set up a connection to a local area network (LAN), and then click Next.
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  6. When asked if you want the User ID file copied to your data directory, click Yes.
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  8. If prompted to set up Instant Messaging, clear the Setup instant messaging check box, and then click Next.
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  12. Exit Lotus Notes.
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