Tia0418 - I'm sorry you're having such a problem with this. But, taking off the back, won't allow you access to the air intake filter. It's behind the louvers on the front of the unit.
You failed to mention which model Goldstar Dehumidifier you have, but most have the same features. If you remove the bucket and look up in the cavity where the bucket was removed, you should see what looks like a plastic pull handle. That's the handle for the filter frame. Pull that down and the filter and frame will come out. You then can clean the filter, by following the Owner's Manual Instructions.
The clamps that you referred to are just spring type clamps in a "V" shape. Push the top of the "V" together and the back should release from the cabinet. You can "carefully" use a flat bladed screw driver to do this, if necessary.
Hope this helped you further troubleshoot and solve the problem. Please let me know. Thanks.
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