Hi I'm sure you may of already tried this but I have restored mine from factory setting more then once so I first to to "control settings" There you will see several different options but you want to go to
1. Turn on the computer and
hold down the "F11" key once the BIOS prompts appear on the monitor.
2. Click
on the button labeled "Advanced Options" in the Welcome Screen once the
Recover Manager opens. Choose the "System Recovery" option and click
"Next."
3. If the "Microsoft System Restore" window appears, select "No"
and click "Next."
4. The Recovery Manager will then prompt you to back up
any important files as the restoration process will delete all data on
the computer's hard drive. If you wish to perform a backup first, select
"Back up your files first," click "Next" and follow the on-screen
instructions. If not, choose the "Recover without backing up your files"
and click the "Next" button. The computer will then begin the
restoration process and restore the HP DV4000 to its original factory
settings.
The Recovery Manager program makes it possible to restore your laptop to its settings as of a previous date or restore your computer to its original factory settings, which will erase all of your installed programs and personal data. Using the recovery partition allows you to bypass the hassle of keeping track of recovery discs, which could be damaged in storage, rendering them useless when you need them.
Instructions
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