Dell 3000cn Color Laser Printer Logo
Posted on Aug 19, 2008

3010 dell color laser

Display says load MPF paper, and yellow caution light is on. However it has plenty of paper and when you press the cancel button it cycles ready to print. Of course when you try to print it will not pick up the paper and returns to previous issue. It printed two papers and then started this. This is the first problem I have had with it in over a years time.
Bruce

  • bmahoney Sep 22, 2008

    I tried this and it still does the same thing?

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2 Answers

Anonymous

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  • Posted on Nov 14, 2008
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Ok,

I've went around and around with the same problem (bug) and finally found a solution. Here is the deal. You have to exactly match the settings for the MPF tray in the aplication softwares to the MPF tray settings set from front panel on the printer.

I found this problem when trying to print on gloss paper. The MPF tray had to be set for "Coated 1 Side 2" in both the application and on the front of the printer.

Lets say I'm printing a Word Document. Go to file, print, select the Dell printer, then select properties, select paper tray, set paper source to MPF, set MPF settings to ""Coated 1 Side 2". Click OK.

Now do the printer setup. From the front panel on the printer.
Press Menu, press the down button to Tray Settings
Press center button to select.
Display now asks for paper type. Press center button.
Displays MPF. Press center button.
Push down button until you see Coat1 Side2
Push center button to select.
Press Menu to exit.

I only print on gloss so I have to set the MPF tray to Coated 1 Side 2. I was told this slows the feed and that is needed for coated papers. Now you could probably use another setting as long you set both the MPF tray in both the application and the control panel to match exactly.

A

Anonymous

Go throught the menu and set the correct paper type/size to letter

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Related Questions:

0helpful
1answer

Hi, I have a Dell printer, and it says "MPF Load Error" every time I try to print something. How do I fix this?

Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.

Print from the Multipurpose Feeder (MPF)

To print from the Multipurpose Feeder (MPF), perform the following steps:
  1. Click the Start button, point to Programs, point to Accessories, and click Notepad.

  2. Type the word test.

  3. Click File and then click Print.

  4. In the Print window, verify that the Dell 3000cn / Dell 3010cn / Dell 3100cn printer is selected in the Select Printer dialog box.

  5. Click the Preferences button.

  6. In the Printing Preferences window, click the Paper Tray tab.

  7. Click the Paper Source drop-down and select MPF.

  8. Click OK.

  9. Click Print.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1helpful
1answer

It says load mpf plain paper, but there is paper in both trays, and it wont print my document

Check to see if the settings are pointing to the MPF paper feed, if it is then you can either change the settings to point in the direction of tray one or tray 2. If its not, then you have to open the front and single feed the paper..
1helpful
1answer

We have a Dell 3010 that will not print anything after trying to print card stock. We get error codes 024-969. Even though it had paper it says to load the mpf

Hi,
Hit the "MENU" button, Scroll down to "Tray Settings", hit the center button "Paper type" will display, hit the center button again "MPF" will display, hit the center button again scroll to "Plain 1" then hit center button again.

http://en.community.dell.com/support-forums/peripherals/f/3528/t/19295553.aspx
Hope this has helped you... Thanks...
0helpful
1answer

How do i load paper in the MPF

The front of you printer should open so you can access the MPF (Manual Paper Feed) tray. The MPF is usually tray No. 1 on most laser printers.
10helpful
4answers

Dell 3110cn - Load MPF 024-969 letter plain error msg

dell mfp laser 3115cn giving me 024-969 no paper detected
0helpful
1answer

My Dell Color Laser Printer 5110 cn won't print. It keeps saying ''Load MPF Letter'' then ''Load MPF Plain'' then ''Load MPF 020-969

it's asking for paper in the manual Paper Feeder (MPF). Somewhere in your settings you have it printing to the MPF. Check the settings in the printer prefrences, the printer itself and the software you're using.
Cheers.
0helpful
1answer

A dell 3010 which prints fine from webpages etc. but refuses to print from out look and says load plain mpf 024-969 when there is paper in the machine which it was previously happy to print on.... very...

Outlook's printer options are set to load paper from the Manual Paper Feed (mpf) instead of the regular paper tray.

In outlook, select file->print and look for the printer properties button on that dialog box.
Select the paper tray you want to use (or simply uncheck "MPF" or "Manual Paper Feed") and hit OK.


3helpful
2answers

Will not print

This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.

If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.

If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.

The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.
0helpful
1answer

Printing Labels

The MPF is simply the "Manual Paper Feed".
Your printer is set by default that the MPF paper type is "plain paper". Since you are telling the printer that you are trying to print lables, the printer is simply telling you that you need to load the MPF with lables.

If you say "ok", the printer sould continue and print the lables.

If you only print lables, the you can change the default paper for the MPF tray to "lables", and then you will no longer be prompted to load the tray.
19helpful
8answers

Dell printer 3100 cn laser

I had the dreaded 024-969 and was just able to print a test page.

I removed paper and reached inside the MPF. There's a spring-loaded lever facing upward, toward the back of the tray that the paper rests on and depresses. I toggled this up and down a dozen times.

I vacuumed out the entire tray area and then blew air into the same area by reversing the shop vac hose connection to the output hole.

Printer now prints.
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