My dehumidifier runs and the refrigerator or cooling unit turns on, but no water comes into the bucket? Last year it was running fine? fans run and the humidity level is high in the basement

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


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TURN UNIT OFF.. MAKE SURE DEHUMIDIFIER HAS NOT BEEN RUN FOR AT LEAST FIFTEEN MINUTES... TAKE BUCKET OUT... HOLD IN THE BUTTON THAT THE FLOAT IN THE BUCKET PUSHES ON.. THEN TURN ON THE UNIT.. DO NOT LET GO OF THE BUTTON EVEN A LITTLE BIT IF YOU DO YOU WILL HAVE TO WAIT FIFTEEN MINUTES AND TRY AGAIN.. IF UNIT WORKS THEN YOUR FLOAT IN THE BUCKET IS THE PROBLEM...

Hi,
It could be a bad compressor, circuit board, or maybe even a sensor or dehumidistat...
Here is a tip about dehumidifiers that run but do not extract water from the air..

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Some units use the condensate water to cool down the condenser coil. This is why no water is present. If water is leaking from the unit or you are still sceptical about this problem, I would call for service.
Mat

I have dehumidifier Whirlpoot Gold Model #39R171E Serial #H/XE11M1K 6203A it was working fine last year, but this year it is not collecting any water, it is running for day. I opened it, cleaned the filter (which was mostly clean) & it still has not water in bucket. What is wrong & is it possible to fix it by myself.

It sounds as if the fan motor is running, but the compressor is not.

possible that the cooling fins have frosted over...this happens when a cold surface appears in a humid room that does not have enough heat to prevent the freeze-up on the fins. If you look at the fins (above the water bucket), you may see the frost. One solution is to turn up heat in room, followed by placing a fan to blow air through fins if still frosted. If you do not have a frost problem, then ensure compressor is running. If comp is running, then return dead unit.

attempt to feel the metal fins on the back of the unit. If they do not feel cool, then unit is either out of freon or compressor has failed or compressor is not running. If fins are cool, then insufficient air flow through unit -check fan- or room has very low humidity and humidistat is defective; not shutting down compressor.

My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this