Hi,
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The solution I'm suggesting works in my business (LAN installations) about 95% of the time. I trust that it will work for you.
Let's see if I can help you.
Begin by turning on your computer and your router
? Make sure your service provider has activated your account and services on the subscribed line. Please check with your service provider to confirm this.
? Make sure that you are using driver ver 1.08 or later. You can download the latest driver from Driver Downloads section. The installation examples are also available under Tech Resources.
? Make sure that you have entered the right username and password (case-sensitive) as given by your service provider. For example, in Australia: user@bigpond; in NZ: [email protected].
? Open Internet Explorer;
? Click on 'Tools';
? Click on 'Internet Options';
? Click on 'Connections';
? Click on 'Setup'
? Click on 'I want to set up my Internet connections manually . . .';
? Click on 'Next';
? Click on 'I connect through a local area network (LAN);
? Clock on 'Next'
? Click on 'Next' [This is not an error];
? Click on 'No';
? Click on 'Next';
? Click on 'To connect to the Internet immediately . . .; and,
? Click on 'Finish'.
That should have you online
All the best
Ben
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