It could be the signal has been down graded. new laws on signal and strengths have been coming in over the fear of wave format. the best way to gain a weak signal is a booster of some kind to bring in the weak signals, hope this helps.
SOURCE: Power but no signal
I work for sirius so I know about all of these different issues and the most common one is the connections. It is imperative that the radios be connected to power with the cig lighter adapter. This adapter had circuitry in it that lowers the cars 12 volts to 5 volts which the sirius unit ooerates on. The old units were 12 volt and could hard wired into the vehicles fuse block, but all of the new radios operate on 5 volts. If this is not the issue with either of you then you have defective units. Being that all warranty replacement are with remanufactured units, your chance of getting a problematic unit increases after the initial return of your new unit.
SOURCE: Sirius Antenna
You may have to go to your nearest electronics store or Sirius vendor to see if they have an extension cord...as a Sirius customer i never seen one though......Your best bet is to remount the antenna to the forward part of the roof, towards the windshield.
SOURCE: I have a new, old
I complained strenuously I have not received their reply yet, but they have fixed the problem....on my unit anyway. Today it is now working properly.
SOURCE: Sirius satellite radio constantly shows "acquiring signal"
it could be the connection on the back of the reciever that could be bad. I would call sirius and see if your reciever is under warranty still, if not i can almost garauntee that your tuner antenna input is bad, if your antenna is brand new.
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