Helman Group Helman Black Chocolate Fondue Fountain CFF 965 Logo

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Posted on Jun 08, 2011
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I was given a fondue fountain as a gift, and the first time I used it, after reading instructions carefully and doing what I needed to do, the motor didn't turn. I even took out the auger when I was testing it and the motor piece didn't turn. How can I get mine replaced? It's the CFF-600 Chocolate Fondue Fountain.

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  • Posted on Jun 08, 2011
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Hi there,
please try this website
http://www.chocolatefountainsales.com/online-store/help.php?section=contactus&mode=update
so that you can check for replacement parts and that link directs you to their contact page so they can also tell you wether a part replacement is available or if you will need a home service.
Hope this helps!

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MICROWAVING THE CHOCOLATE Pre-melting your chocolate or sauce recipe in a microwaveable zip-lock bag speeds the maintenance of the fountain. The chocolate MUST be placed in the microwave in the bag with the proper amount of oil added (a good estimate is 1/2 cup of vegetable oil per 5 pounds of high quality chocolate) on medium power for 3 minutes. Then the chocolate should be stirred by smashing the bag around- hold in oven gloves, it will be hot- or with a rubber scraper and put back in the microwave. Microwave again on low power for an additional one to three minutes. Carefully pour the melted chocolate into the preheated fountain, preheated 3-5 minutes at 100 °.
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Check out the fruits recommendations of the same link too!
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