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First I'm not a Kenmore Tech.
* Check your warranty and call for service.
*** The following is for information only ***
* I had one of these dehumidifier. I've used both the drain bucket by itself and well as the hose attachment.
* the bucket has a hose cap at the bottom to allow a typical garden hose to be attached. Remove the cap and attach the hose.
* If you want to use just the bucket then you will need to remove the garden hose and re-cap the bucket. Otherwise the water will just drain on the floor. You can find a replacement cap at any hardware or garden shop.
* There is a sensor switch under the drain bucket. This senses if there is a bucket present and it will turn off the unit once it's full of water.
*** The bucket must be present for this dehumidifier to work ***
* You must place the bucket in the right position for the unit to come on. The attached hose must move freely up and down to prevent the bucket from being weighed down and turning off the unit as it thinks the bucket is full. Lifting the hose a bit up and down will give you an idea if it's too heavy.
* Final; there is an adjustment knob in the front to determine how dry the air you want. I've used this unit to dry out wet carpets in a room so it's set at max and usually takes about 1-2 days to dry out a room (in Hawaii with 60% humidity). You will need to set this up and adjust it for your purpose.
Aloha, ukeboy57
You have to be sure bucket is replaced exactly where it should go or the bucket will hold the switch in, thinking it is full. If you have a floor drain close by,remove the bucket and set the dehumidifier over or next to drain so water will go down it,then you don't worry about bucket getting full.If it doesn't run with bucket off, maybe defective switch. unhook wires to the bucket switch and hook or tape together,if dehumidifier runs then switch is bad. UNPLUG FROM OUTLET BEFORE DOING THIS. IF YOU DON'T UNDERSTAND ELECTRICITY GET QUALIFIED HELP!!
It appears as if the water may not be flowing through the hose.
* When you use a hose the unit must be located near the drain. If the hose is to long the water will not flow freely and cause the water to back up in the hose triggering the bucket full.
* If the unit is lower or the hose runs up hill even the slightest incline will cause the water not to flow backing up to the machine
* Hose must remain flat and in a down hill flow to the drain if you are running a longer hose than recommended. If you are have a long distance to run the hose elevate the dehumidifieer by placing it on a stand, milk crate, anything that will hold the unit. Be sure it is large enough and strong enough to support the unit to prevent it from falling. This will help siphon the water from the unit and prevent any water to back up the unit.
* If your using an old hose make sure there are no kinks and water flows freely through the hose. Any kinks or type of pinch in the hose will cause the water to back up
I hope this helps resolve your issue. This is the most common mistake when using a hose.
Shannon, this is also an indication that the water collection bucket was not reinstalled properly. Turn the unit OFF, unplug the unit and remove the water collection bucket. While it's out, check the top of the bucket for a float valve (if yours is so equipped). As it may be stuck in the UP position. If so, jiggle the arm of the float valve to make it return to the down position. When you reinstall the bucket, be sure that it fit's "squarely" from top to bottom into the bucket holder and makes firm contact with the bucket safety removal switch on the back wall of the bucket holder. The bucket should not tilt down at the bottom when installed properly.
Lug the unit in and turn is ON. If all was checked and done correctly, the bucket full light should not illuminate.
Hope this helped you and thanks for choosing FixYa.
Usually when this occurs, the unit "thinks it's full', because either the water collection bucket is not installed properly or the float valve (if you model has one) in the top of the bucket, is stuck in the "UP' position.
Turn the unit OFF & unplug it. Remove the water collection bucket and check for the float valve. If it's stuck in the UP position, jiggle the handle to make it return to the DOWN position. Then reinstall the bucket, being sure that it fits into it's holder "squarely" from top to bottom and is making firm contact with the Bucket Safety Removal Switch on the rear wall of the bucket holder. If installed properly, the bottom of the bucket should not tilt down at all. Plug the unit in and turn it ON. If everything was done correctly, the Full Bucket Light should not illuminate.
Hope this helped you and thanks for choosing FixYa.
Hi, When my unit did that, I found that it was because the drain tube was plugged with lint and/or dirt... Run a large tooth pick or wire up inside the drain and see if the water doesn't start running right out of there...
It may simply be that the water collection bucket is not installed properly or the air intake filter is clogged.
Turn the Master ON/OFF Switch to OFF and unplug the unit from the wall outlet. Remove the air intake filter and clean it, if necessary. While the unit is unplugged and OFF, remove the water collection bucket and reinstall it. Making sure that the bucket fits "squarely" from top to bottom, in the bucket holder. It must make contact with the bucket safety removal switch, to activate the unit. Once you have reinstalled the bucket, make sure the bottom of the bucket is not tilting downward.
If you cleaned the filter, be sure it is totally dry, before reinstalling it. Then plug the unit back in, turn the Master ON/OFF Switch to ON and if everything was done correctly, the unit should start and run. DO NOT OPERATE THE UNIT, WITHOUT THE AIR INTAKE FILTER INSTALLED.
Hope this helped you to troubleshoot and solve the problem.
Please try the following:
1) Remove the bucket.
2) You will notice a round outlet/spout where the water drips from into the bucket.
3) Remove the plug from the backside of the unit (you will now see a hole to the bucket area).
4) Feed a hose through the hole from the back and attach the end of the hose to the round outlet/spout.
5) Place the other end of the hose on a floor drain outlet.
6) Put the bucket back into the unit.
When the unit is turned on, the water will now flow through the hose instead (into the floor drain). When you want to use the bucket again to capture the water, you will need to remove the hose.
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