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Posted on Jun 07, 2011
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I installed the magic jack since this time no other sound device is working except skypke and the magic jac

  • abanoubphilo Jun 08, 2011

    sorry i forgot to say it is win 7

  • Anonymous Mar 20, 2014

    i MISPLACED MY MAGIC FOR THIS YEAR, I HAVE NOW FOUND IT AND WANT TO ACTIVATE. HOW DO i ACTIVATE.

    dAVE NIGHBERT HOW DO I DO THAT .

    dAVE nIGHBERTIC

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  • Posted on Jun 07, 2011
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What it sounds like is a very rare (these days) occurance of an IRQ conflict. This is called an Interupt Request. An interrupt request is a service in the operating system which dedicates resources to devices. Obviously, Magic Jack has swiped an IRQ for itself (which is probably in conflict with your sound device). This kind of thing was very common in Windows 98, but XP and above pretty much fixed IRQ conflicts...however, they can occur if a device is a real resource hog.
There is a fix for this problem.

First of all, if you have XP, go into Accessories, System Tools, System Information.Click on the Hardware Resources. Then, Click on IRQ. Note the IRQ being used my Magic Jack and the IRQ being used by the sound device. Write down the IRQ number for each. I am betting both devices are on the same IRQ. Note, in XP, you will have IRQ 0 thru 23. Do NOT disturb IRQ's 0 thru 10! Leave these alone. Now, take note and see if there is an IRQ that is SKIPPED. Or there is an IRQ that is FREE (not being used). Write this down.

Now what you want to do, is you want to re-assign your sound device to a different IRQ. In order to do this, see this article:

http://www.helpwithpcs.com/upgrading/cha...

After resetting the IRQ's involved, reboot the computer for the changes to take effect. If the IRQ's you set do not result in a conflict resolution, try a different IRQ. It may take a couple of two or three times, before the operating system accepts your choices.

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Related Questions:

0helpful
1answer

I moved. magic jack says no line when hooked back up

  • Is everything turned on?
  • Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
  • If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
  • Do all your connecting cables appear to be firmly attached?
  • Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
  • If you are using the Magic Jack Plus, does the system report Error 3002?
.
Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.
0helpful
1answer

Whe I start my pc a small window says the installer failed to exit a running instance of magic jack

I think magic jack relates to your sound driver/device. I would try removing and re-installing your sound driver. If you let me know your model of computer or sound card I may even be able to provide a download link for the drivers.
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1answer

Magic jack contact number

There are 4 ways to contact customer service and other departments - 5 MagicJack customers recommend the information below
We customers share our best contact info for companies like MagicJack.Live Chat: http://www.magicjack.com/techchat/ CUSTOMER PREFERRED - BEST SOLUTIONSEnter your question, then click "Search" to start Live Chat details >
  • >web-32.png

    Help Page: https://www.facebook.com/pages/Magic-Jac... SHORTEST WAIT

    Company Facebook page details >
  • >phone-32.png

    561-594-9925

    You get a recording, but do get to speak to an actual person. For bil... details >
  • >email-32.png

    Email: connect2magicjack@magicjack.com

  • 0helpful
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    Old majic jack want to start new program

    If you have an old Magic Jack, my 4 unit are 6 years old the company just really wants you to upgrade to a newer product no need to. Try removing Magic Jack completely from your tablet, restart unit, make sure to clean out all junk on tablet from Magic Jack you could try a program that cleans your tablet for you, but unless you know what to remove don't get technical just a standard clean up of old files, this is usually under apps, Magic Jack, then there will be a clear cash button, clear data, and uninstall.
    Restart unit then do a fresh install of Magic Jacks new app for your type of tablet from Googles sight or Magic Jacks make sure if you have a Mac to install the Mac App and if you have an android tablet you install the Android App. This has been working for me. With the old Magic Jack you will need to do a fresh install when you get errors and crashes. I do it 2 or 3 times a year. Good Luck!!
    1helpful
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    How do I install my magic jack usb dongle and get it to work on my MS Surface running 8.1 RT

    Your Magic Jack won't work on MS Surface with RT because Magic Jack is made to run on Windows. If you had Windows Pro 8.1 then it wouldn't be a problem. What you can do is install your Magic Jack to another computer. While you are away, you can remotely connect and control that computer (assuming you leave it on) with an App called Remote Desktop. This will let you hear the sound and use your mic from your tablet to make those calls. Good Luck.
    0helpful
    1answer

    Magic jack installation

    You should clean your computer from the effects of programs and browsers and then close the device and then open a new site of the new browser
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    Tell me the steps to install my magic jack to my laptop

    Hi,

    When you receive your package in the mail, open it up and you will have three items: the USB plug-in device, a short USB extension cord and a telephone cord. Follow these steps for you to be able to install magic jack on your laptop.

    1. Plug the device into your computer's USB port and it will automatically start downloading and installing some software that you need to be able to make calls.If the device doesn't fit in the area where your USB port is on your computer, then you can use the extension cord that was included in your package to hook up the device.

    2. Another option is to use an a/c powered USB hub to plug it into. Using an a/c powered USB hub is recommended over using the extension cord, as it will save you from having some problems in the future.

    3. You will also be able to visit the official website for this voip phone if you are having problems getting it to work all of the time. There are downloads available that are called "magic fixes" that will help the device work better with your computer.

    4. Now all you need to do is to plug in any regular land line type phone into the device. The phone line that came with the device is best to use as it is recommended not to use a phone cord that is over 6 feet long. This is all it takes to install Magic Jack so you can start making free long distance calls.

    Hope this will help...Thank you for using Fixya...
    0helpful
    1answer

    Once I installed magic jack my computer speakers stopped working ... got a new sound card ... worked fine ..plugged magic jack back in ... they stopped working again ... online help ... hasn't helped yet...

    Windows XP:
    1. Click Start
    2. Click Control Panel
    3. If your Control Panel is in Category View, double-click Sounds, Speech and Audio Devices. If not, go directly to the step 4
    4. Double Click on Sounds and Audio Devices
    5. Click the Audio tab (the middle one)
    6. Under both Sound Playback and Sound Recording, select your default audio device (the one you want to use) from the drop down menu
    * Never select Tigerjet as your default device
    7. Click the box labeled Use Only Default Device" (located in the bottom left corner of the window)
    8. Click Apply and OK

    Windows VISTA
    1. Click the Windows Button (Old Start Button)
    2. Click Control Panel.
    3. If your Control Panel is in Classic View, Double-Click Sound. If not, go directly to the step 4.
    4. Click on Hardware and Sound.
    5. Click Sound.
    6. Right-Click on your default device (the one you want to use) and select Set as Default Device
    * Never select Tigerjet as your default device.
    7. Click Ok.

    www.sunwindproducts.com
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    Magic Jack- Other person hears beeping every few seconds

    You can use Magic Jack customer care at http://www.magicjack.com/2/customercare.asp

    I talked to 3 operators. The long and the short of it is that they had me:
    1. remove a Majic Jack related folder from an applications folder
    2. insert MJ1 and MJ2 in the Windows Firewall exceptions
    3. format the Majic Jack software "drive"....and then install an upgrade.

    Based on this, I think the problem crops up in the Majic Jack software. So far, it has fixed my problem, though I've not made a long call yet.

    I found the Majic Jack operators very helpful. Be sure to have them step you through this.

    Good Luck!

    Amy
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    Acer aspire 5315-2077

    It may show up under USB devices, your audio is Realtek, check to see if it's showing up in device manger. Old trick is to remove the hardware by deleting it from device mgr, reboot and it should pick up the hardware and then install the software for it. The realtek is what I am describing, make sure you physically remove the magic jack before doing this.
    Not finding what you are looking for?

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