Lenovo IdeaPad Y510 Notebook Logo
Posted on Jun 06, 2011
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Got free lenovo ideapad U260 notebook from Starhub. Collected the notebook on last friday and swift on the notebook today for warranty registration. But the screen come out with a lot of line and the screen become black. Notebook swift on but the screen is black. please advise shall I continue to register for warranty? Shall I send down for repair? Or Lenovo will change another notebook for me?

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  • Lenovo Master 6,771 Answers
  • Posted on Jun 06, 2011
Anonymous
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Return the notebook where it was picked up, they should exchange it for a new one or give you instructions on what to do.

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  • Master 10,406 Answers
  • Posted on Jun 06, 2011
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> shall I continue to register for warranty?

Yes.

> Shall I send down for repair?

Yes, after you contact Lenovo, and get an 'RMA' ("Return Materials Authorization")
authorizing you to ship the computer to them, with the RMA-number as the tracking-number.

> Or Lenovo will change another notebook for me?

It's their choice, namely to REPAIR or REPLACE, under the terms of their warranty.

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