Hello and welcome to FixYa,
Rebooting is simply pressing the power key to turn the computer off.
Wait one minute,
press the start button again and let the computer completely power up.
If you would like to try to 'reset' the computer;
Unplug the computer from the wall,
turn computer over and take out the battery.
Press the power button for
one full minute.
Put the battery back in, then plug in the power cord (in that order).
Press power button again and let computer start up completely.
Let me know how this worked out for you. If my solution helped you, please rate this solution!
It doesn't cost anything and only takes a second, but it is greatly appreciated.
KittyTech
If you need further help, reach me via phone at
https://www.6ya.com/expert/carolyn_427ff26936286336
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